Patient Accounts Resolution Specialist

choa; Atlanta (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

Children's Healthcare of Atlanta is seeking a Regular, Day-shift patient accounts collector to support insurance billing and follow-up. You will complete daily billing, resolve issues with leads and supervisors, and help meet department performance goals.

Ideal candidates will have 1 year in insurance billing or collections, familiarity with hospital back-office processes, and a high school diploma (some college preferred). Knowledge of UB04/HCFA 1500 is a plus.

Qualifications

• 1 year of experience in insurance billing or collections.
• Familiar with hospital business office functions.
• High school diploma or equivalent; some college preferred.

Responsibilities

• Performs daily billing of claims to third-party insurance following UB04/HCFA 1500 guidelines.
• Performs routine follow-up on unpaid insurance claims to resolve delays.
• Documents communications with payors and guarantors via online codes.
• Works to prevent denials and delays in payment; submits final and secondary claims daily.
• Maintains current status and adheres to workflows and attendance policies.

Skills

Telephone communication

Customer service

Written communication

Verbal communication

Medical terminology

Typing speed 45 wpm

Computer skills

Billing software

Education

High school diploma or equivalent

Some college

Tools

Epic Resolute

Dentrix Dental

Clearinghouse

Job description

Children's Healthcare of Atlanta is seeking a Regular, Day-shift patient accounts collector to support insurance billing and follow-up. You will complete daily billing, resolve issues with leads and supervisors, and help meet department performance goals.

Ideal candidates will have 1 year in insurance billing or collections, familiarity with hospital back-office processes, and a high school diploma (some college preferred). Knowledge of UB04/HCFA 1500 is a plus.