Patient Account Registrar

Prime Healthcare; Gadsden (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation and holidays

FMLA and other leave options

401K options

Tuition reimbursement options

Life and disability insurance

Many other benefits

Job summary

Prime Healthcare in Riverview Regional Medical Center, Gadsden, AL, seeks a Patient Account Registrar (Hospital Admission Representative) to collect and verify patient demographics and insurance information, ensuring eligibility, benefits, and authorizations are obtained. The role collaborates with the Admitting team and communicates with patients of all ages.

The position involves interviewing patients, verifying benefits, entering data in computerized systems, and supporting Admitting

Qualifications

• Previous hospital admissions experience preferred.
• Knowledge of medical terminology preferred.
• Excellent written and verbal communication skills.
• Ability to multi-task and prioritize to meet deadlines.
• Analytical and problem-solving abilities.
• Customer service experience is required.
• High School Graduate or GED equivalent.

Responsibilities

• Interview patients or representatives to collect accurate demographic and insurance details.
• Verify insurance eligibility, benefits, and required authorizations.
• Enter and retrieve patient data in computerized systems.
• Communicate clearly with patients across life stages using age-appropriate techniques.
• Support Admitting department operations, including reception and PBX duties.

Skills

Customer service

Verbal communication

Written communication

Analytical thinking

Multi-tasking

Attention to detail

Interpersonal skills

Education

High School Diploma or GED

Job description

Overview

Shifts Available: Variable

Employment Type: Full Time

Location: Riverview Regional Medical Center - Gadsden, AL

We are seeking a Patient Account Registrar, sometimes referred to as a Hospital Admission Representative. The Patient Account Registrar collects and verifies patient demographic and insurance information while ensuring eligibility, benefits, and authorizations are accurately obtained. The Patient Account Registrar collaborates closely with the Admitting team and communicates effectively with patients across all age groups.

Responsibilities

• Interview patients or authorized representatives to gather accurate demographic and insurance information
• Verify insurance eligibility, benefits, and required authorizations
• Enter and retrieve patient data using computerized systems
• Communicate clearly with patients using age-appropriate techniques across all life stages
• Support Admitting department operations, including reception, PBX functions, and special assignments

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Employment Status

Full Time

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf