Patient Access Specialist - Medical Office

2302 Highland Medical, P.C.; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Robust compensation package

Growth opportunities

Montefiore Health System connection

Equal employment opportunity

Job summary

Highland Medical, P.C. in Nyack, NY seeks a friendly, detail‑oriented Medical Office Assistant to provide front desk and administrative support in a busy clinic setting.

You will greet patients, verify demographics and insurances, schedule appointments in the EMR, handle multi‑line phone calls, prepare charts, collect payments, and assist with filing and chart management while upholding Highland Medical, P.C. standards of service. You may work at other offices as needed to cover schedules.

Qualifications

• High School diploma required.
• 1–3 years of work experience in a hospital setting or medical office.
• Understanding of office procedures, billing, and insurance carriers preferred (medium proficiency).

Responsibilities

• Answer heavy phone volume.
• Meet and greet patients, family members and all visitors.
• Schedule and confirm appointments within the EMR System.
• Schedule procedures and/or surgeries as necessary.
• Verify insurance eligibility coverage, benefits and co-payments.
• Confirm patient’s identification and demographics at each visit.
• Update patient demographic and insurance information in electronic health record as needed.
• Collect deductibles, co-payments and/or other outstanding balances.
• Enter charges from super-bill/encounter form into electronic practice management system.
• Reconcile front desk charges and payments.
• Relay messages to physicians, physician extender(s) and/or other staff.
• Relay messages to patients when requested by the physicians.
• Assist with filing and copying charts and documents, as needed.
• Assist with bringing charts to and from the front desk.
• Order and stock supplies.
• Prepare new patient charts.
• May be assigned to work at other offices as needed for coverage purposes.
• Perform all other duties as assigned.
• Demonstrates adherence to Highland Medical, P.C. Standards.

Education

High School

Job description

Highland Medical, P.C. in Nyack, NY seeks a friendly, detail‑oriented Medical Office Assistant to provide front desk and administrative support in a busy clinic setting.

You will greet patients, verify demographics and insurances, schedule appointments in the EMR, handle multi‑line phone calls, prepare charts, collect payments, and assist with filing and chart management while upholding Highland Medical, P.C. standards of service. You may work at other offices as needed to cover schedules.