Patient Access Specialist II — Scheduling & Insurance Support

1100 Endeavor Health Clinical Operations; Skokie (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Free Parking

Wellness Program

Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health in Skokie, IL is seeking a Patient Access Representative II to efficiently process patient registrations, schedule appointments, and verify insurance coverage. You will contribute to a superior patient experience and support high-quality care across our facilities.

The role requires a high school diploma (college degree preferred) and at least one year of healthcare or health insurance-related customer service experience.

Qualifications

• Education: High school diploma or equivalent required; college degree preferred.
• Experience: One-year customer service experience in a healthcare or health insurance related field required.
• Unique or preferred skills: Basic knowledge of medical terminology and insurance industry terminology preferred.

Responsibilities

• Process patient registrations, schedule appointments, and verify insurance coverage.
• Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies.
• Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling.
• Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations.

Skills

Customer service

Education

High school diploma or equivalent

College degree preferred

Job description

Endeavor Health in Skokie, IL is seeking a Patient Access Representative II to efficiently process patient registrations, schedule appointments, and verify insurance coverage. You will contribute to a superior patient experience and support high-quality care across our facilities.

The role requires a high school diploma (college degree preferred) and at least one year of healthcare or health insurance-related customer service experience.