Patient Access Specialist

MUSC Health; Great Falls (SC); On-site; USD 21,000 - 30,000; Part time

Job summary

MUSC Health is seeking a Part-Time Patient Access Specialist to support the Great Falls Primary Care team in South Carolina. You’ll welcome patients, register information, collect co-pays, and help schedule appointments, ensuring a smooth, compassionate patient experience.

This role emphasizes accuracy, confidentiality, and teamwork in a busy clinic environment. Ideal candidates bring excellent communication, organizational skills, and a professional, friendly demeanor.

Qualifications

• High School Diploma or GED required.
• Experience in medical office operations is a plus.
• Excellent communication, organizational, and customer service skills.
• Ability to multitask and prioritize in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors, check-in/check-out, answer phones, and provide high-quality customer service.
• Schedule appointments, coordinate referrals, manage patient messages, and follow up on missed appointments.
• Verify patient information, collect co-pays and deposits, assist with billing and cash management.
• Prepare patient charts, review medical records, update medication lists, and retrieve diagnostic reports.

Skills

Customer service

Multitasking

Attention to detail

Communication

Education

High School Diploma or GED

Job description

Job Description Summary Be the First Smile, the Helping Hand, and the Heart of the Patient Experience!

Are you an organized, detail-oriented professional who enjoys helping others and keeping a busy medical office running smoothly? MUSC Health is looking for a Part-Time Patient Access Specialist to join our Great Falls Primary Care team!

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005380 MCRC - Great Falls Primary Care

Pay Rate Type

Hourly

Pay Grade

Health-22

Scheduled Weekly Hours

24

Job Description

In this role, you'll play an important part in creating a welcoming patient experience while supporting the daily operations of our clinic. From scheduling appointments and coordinating patient care to assisting with registration, billing, and office workflows, you'll help ensure patients receive efficient, compassionate, and high-quality service.

What You'll Do

• Patient Experience: Greet patients and visitors, manage check-in/check-out, answer phones, and provide exceptional customer service.
• Scheduling & Coordination: Schedule appointments, coordinate referrals and ancillary services, manage patient messages, and follow up on missed appointments.
• Registration & Financial Services: Verify patient information, collect co-pays and deposits, assist with billing, charge posting, and cash management.
• Clinical & Administrative Support: Prepare patient charts, review medical records, update medication lists, retrieve diagnostic reports, and assist with patient preparation and office procedures as appropriate.

Additional Job Description

What We're Looking For

Education: High School Diploma or GED required.

Ideal Candidate

• Excellent communication, organizational, and customer service skills.
• Ability to multitask and prioritize in a fast-paced healthcare environment.
• Strong attention to detail and commitment to patient confidentiality.
• A positive attitude, team-oriented mindset, and passion for helping patients.
• Experience in medical office operations, patient registration, scheduling, or healthcare administration is a plus.

Why Join MUSC Health?

At MUSC Health, you'll be part of a team dedicated to providing exceptional care and making a difference in our community. We value collaboration, professional growth, and the important role every team member plays in the patient experience.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees