Patient Access Services Representative

Northwell Health; City of Glen Cove (NY); On-site; USD 40,000 - 55,000; Part time

Job summary

Northwell Health is seeking a role focused on complete insurance verification for patients, coordinating with discharge planners and external referrals. The position emphasizes accuracy in collecting demographic data and ensuring timely communication of insurance details to care teams.

The role requires 1-3 years of relevant experience, a high school diploma, and strong customer service skills; hospital and insurance verification experience are preferred.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
• Hospital experience, preferred.
• Insurance verification experience, preferred.
• Excellent customer service skills, preferred.

Responsibilities

• Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals.
• Verifies all required insurance information, including primary payor data.
• Notifies Nurses of any change in insurance information, as needed.
• Provides information on all insurance coverage and any patient financial responsibility to discharge planner.
• Completes all required elements of the insurance verification form.
• Enters verified insurance information into computer.
• Acts as a liaison between verifications and reimbursement.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Skills

Insurance verification

Customer service

Education

High School Diploma or equivalent

Job description

Job Description

Performs a complete verification check on all health insurance coverage. Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals. Demonstrates and promotes service excellence at all times.

Job Responsibility

• Obtains all financial demographic information from the discharge planner for the organization, as well as outside referrals.
• Verifies all required insurance information, including primary payor data.
• Notifies Nurses of any change in insurance information, as needed.
• Provides information on all insurance coverage and any patient financial responsibility to discharge planner.
• Completes all required elements of the insurance verification form.
• Enters verified insurance information into computer.
• Acts as a liaison between verifications and reimbursement.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
• Hospital experience, preferred.
• Insurance verification experience, preferred.
• Excellent customer service skills, preferred.
• *Per diem role - flexible schedule, preferred.
• Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).