Patient Access Scheduler: Elevate Care Coordination

Montgomery College; Tennessee; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Vanderbilt Health is seeking an Scheduling professional to manage patient appointments and coordinate with physicians, clinicians and support staff. This role may be integrated with receptionist or medical assistant duties as needed, contributing to efficient workflows and patient satisfaction.

Responsibilities include maintaining accurate schedules, communicating updates, and supporting after-hours/urgent scheduling protocols to ensure timely care.

Qualifications

• Customer service principles and techniques to deal with patients calmly and pleasantly.
• Communicates Effectively with physicians/clinicians and staff.

Responsibilities

• Schedules patient appointments by phone or in person following practice procedures.
• Maintains and updates scheduling system and master schedule.
• Coordinates with physicians/clinicians and other staff to address patient concerns.
• Provides daily schedules to physicians/clinicians and medical assistants before visits.

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking an Scheduling professional to manage patient appointments and coordinate with physicians, clinicians and support staff. This role may be integrated with receptionist or medical assistant duties as needed, contributing to efficient workflows and patient satisfaction.

Responsibilities include maintaining accurate schedules, communicating updates, and supporting after-hours/urgent scheduling protocols to ensure timely care.