Patient Access & Revenue Cycle Specialist

Centra Health, Inc.; Bedford (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

Centra Health in Bedford, VA is seeking a Patient Access professional to manage patient registrations and provide essential customer and financial services. The role covers pre-registration, registration, upfront collections, medical necessity checks, and referrals for follow-up as needed.

As the first contact for most Centra patients, you will verify insurance, collect payments, and assist with financial clearance while ensuring HIPAA and regulatory compliance.

Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Office products and typing.
• Strong customer service, attention to detail and communication skills.

Responsibilities

• Registers patients for hospital services and collects accurate demographic information.
• Verifies and coordinates insurance benefits for patients.
• Manages point-of-service payments, provides receipts, and balances transactions.
• Obtains required authorizations and admissions notifications.
• Assists with financial clearance, payment plans and referrals to counselors.
• Responds to phone calls, emails, and other inquiries in a timely manner.
• Promotes a positive work environment and maintains open communication.
• Complies with HIPAA, CMS, EMTALA, TJC and Centra policies.

Skills

Microsoft Office

Typing

Data entry

Customer service

Attention to detail

Verbal communication

Education

High school diploma or equivalent

Job description

Centra Health in Bedford, VA is seeking a Patient Access professional to manage patient registrations and provide essential customer and financial services. The role covers pre-registration, registration, upfront collections, medical necessity checks, and referrals for follow-up as needed.

As the first contact for most Centra patients, you will verify insurance, collect payments, and assist with financial clearance while ensuring HIPAA and regulatory compliance.