Patient Access Representative - Ripon - Full time

SSM Health; Ripon (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate team dedicated to providing exceptional care at a forward-thinking healthcare provider. In this role, you will be responsible for scheduling patient procedures, ensuring all necessary information is collected, and assisting patients with pre-service requirements. This position offers a dynamic work environment where your contributions will directly impact patient experiences. With a comprehensive benefits package and a commitment to employee well-being, this opportunity is perfect for those looking to make a meaningful difference in healthcare.

Benefits

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Qualifications

• Ability to gather and enter patient information accurately.
• Experience in scheduling procedures and coordinating schedules.

Responsibilities

• Gather and enter patient information into the database.
• Schedule procedures efficiently and coordinate insurance activities.
• Provide counseling to patients regarding pre-service requirements.

Skills

Patient Communication

Scheduling

Clerical Skills

Insurance Coordination

Education

High School Diploma or GED

Job description

It's more than a career, it's a calling.

WI-Ripon Medical Center

Worker Type: Regular

Job Summary:

Responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance, and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

1. Gathers information from patient and enters into appropriate database. Seeks resources to resolve issues about the type, date, or location of prescribed procedures.
2. Schedules patient procedures efficiently, utilizing patient time and clinical resources effectively. Coordinates and communicates schedules.
3. Assists with coordination of insurance pre-certification/authorization activities.
4. Provides counseling to patients or their representatives regarding pre-service requirements and instructions.
5. Performs clerical and reception duties related to patient registration.
6. Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience.

EXPERIENCE

• No experience required.

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for near and far distances, and color identification.
• Frequent use of hearing and speech for communication; ability to hear alarms and machinery.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting, and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Work Shift:

Variable Shift (United States of America)

Job Type:

Employee

Department:

Not specified

Scheduled Weekly Hours:

40

Benefits:

SSM Health offers a comprehensive benefits package, including:

• Paid Parental Leave: One week of paid parental leave for eligible employees for newborns or adopted children (pro-rated).
• Flexible Payment Options: Access to earned, unpaid pay before payday through DailyPay (fees may apply).
• Upfront Tuition Coverage: Through FlexPath Funded for eligible employees.

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SSM Health is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other protected characteristic. Click here to learn more.