Patient Access Representative (PRN Variable Shifts) - Clarendon

McLeod Health; Manning (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

McLeod Health in Manning, SC is seeking an experienced patient services representative to welcome patients and visitors while maintaining service excellence. You will interview patients, verify demographics, explain benefits, and assist with prepayments and scheduling to create a smooth registration experience.

You will use Microsoft Office and medical terminology daily, uphold core values, and help patients navigate the care system, including MyChart activation and payments plans where

Qualifications

• Excellent interpersonal skills.
• Comfortable with computer use, including MS Office.
• Knowledge of medical terminology; healthcare experience preferred.
• High school diploma/GED preferred.

Responsibilities

• Assist with patient registration and scheduling.
• Transcribe and validate orders and collect payments.
• Explain plan benefits, authorization status and medical necessity.
• Advocate for patient engagement including MyChart activation.
• Provide walk-in assistance and monitor environment for a positive experience.

Skills

Interpersonal skills

Microsoft Office

Medical terminology

Education

HS Diploma or GED

Job description

Job Description

Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and

Job Description

• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and
• co-workers in accordance with our Service Excellence Standards and Core Values.
• Requires a high level of public contact and excellent interpersonal skills.
• Interviews patients or responsible party to obtain personal, demographic, insurance, and medical information
• prior to services. Confirms and manages patient identity. Understands compliance requirements and assists
• with completion of required forms.
• Correctly assigns insurance coverages based on eligibility responses. Explains plan benefits, authorization
• status, and medical necessity.
• Creates a transparent financial experience including generation of an estimate preservice, explains patient
• liability, and collects prepayments and on outstanding balances. Offers information on payment plans and
• Compassionate Care when appropriate.
• Correctly transcribes and validates orders, as well as schedules walk-in appointments.
• Advocates for patient engagement, including activation of MyChart.
• Monitors environment and attends to patients, families and visitor's needs in an effort to create a positive,
• expeditious registration experience.
• Assists with wayfinding and connecting patient to care.
• Performs all other duties as assigned.

Qualifications/Training:

• Excellent interpersonal skills
• Comfortable with computer use, including Microsoft Office Suite
• Knowledge of medical terminology/prior experience with healthcare
• High school diploma/GED preferred from an accredited school

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

About The Team

We are an equal opportunity employer.