Patient Access Representative Lead - Admitting

CHRISTUS Health; Tyler (TX); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

CHRISTUS Health in Tyler, Texas seeks a Patient Access Representative Lead to guide the team, ensure smooth scheduling and registration, verify insurance, and manage patient financial interactions.

You will act as the primary contact for day-to-day operations, mentor staff, drive performance targets, and uphold compliance with hospital policies and state/federal regulations.

The role emphasizes leadership at multiple levels and patient-centered service in a fast-paced environment.

Formación

• High School Diploma or equivalent experience preferred.
• 4–6 years of experience preferred.

Responsabilidades

• Meets expectations of the OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Performs Patient Access duties, including scheduling and registration, verification of insurance eligibility, calculating and collecting the estimated patient portion, and performing financial assessments for appropriate program assistance.
• Encourages the team to meet collection, productivity, and patient satisfaction goals.
• Encourages the team members to help each other; acts as a mentor to other team members.
• Takes initiative in bringing team members closer.
• Acts as the face of team as well as the organization.
• Supports the department in achieving established performance targets.
• Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
• Performs additional duties as assigned.

Conocimientos

Leader of Self

Leader of Others

Leader of Leaders

Mentoring

Educación

High School Diploma

Descripción del empleo

Description

Summary: The Patient Access Representative Lead position plays an important role in guiding the team members, motivating them to stay focused and achieving various goals. The job duties will include current Patient Access Representative duties and will also include being the point of contact for information distribution and common day-to-day operational issues (i.e.: schedule changes), resolving issues if supervisor is not available, admitting reporting (i.e.: pre with charges, connance, collections, unbilled report, etc.), and attending meetings as needed.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.


• Performs Patient Access Representative duties, including but not limited to scheduling and registration, verification of insurance eligibility, calculating and collecting the estimated patient portion, and performing financial assessments for appropriate program assistance.


• Encourages the team to meet collection, productivity, and patient satisfaction goals.


• Encourages the team members to help each other; acts as a mentor to other team members.


• Takes initiative in bringing team members closer.


• Acts as the face of team as well as the organization.


• Supports the department in achieving established performance targets.


• Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.


• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.


• Performs additional duties as assigned.

Education/Skills

Job Requirements:

• High School Diploma or equivalent experience preferred

Experience

• 4-6 years of experience preferred

Licenses, Registrations, or Certifications

• None required

Work Schedule

4 Days - 10 Hours

Work Type

Full Time