Patient Access Representative I

Trinity Health; Des Moines (IA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Referral bonus

Daily pay

Overtime

Benefits day one

Tuition assistance

Growth opportunities

Job summary

Trinity Health Des Moines is seeking a data analytics professional to support operational and clinical reporting. The role involves researching information, analyzing trends, and delivering actionable insights to improve patient care and business performance.

You will generate ad-hoc analyses, standard reports, and data visualizations, leveraging healthcare data systems. A strong focus on accuracy, confidentiality, and collaboration with leadership is essential.

Qualifications

• High energy and able to work in a high-volume environment.
• HFMA CRCR or NAHAM CHAA within one year of hire.
• Medical terminology knowledge is a plus and beneficial for coding awareness.
• Insurance verification skills with ability to explain benefits and obtain authorizations.

Responsibilities

• Research, collect and analyze information; identify opportunities and develop solutions.
• Create reports and educational materials; distribute analytical outputs.
• Synthesize data with graphical presentations to illustrate trends and support leadership decisions.

Skills

Data analysis

Reporting

SQL

Excel

Data visualization

Education

HFMA CRCR

NAHAM CHAA

Tools

SQL

Power BI

Tableau

Job description

Employment Type:Full timeShift:Description:

SHIFT OPTIONS AVAILABLE:

• PART TIME 2ND SHIFT 1500 - 2330 - Extra $2/hr Shift Differential
• FULL TIME 3RD SHIFT 2300 - 0730 - Extra $2/hr Shift Differential

CONSIDER US!

• REFERRAL BONUS AVAILABLE!
• DAILY PAY!
• OVERTIME AVAILABLE!
• BENEFITS AVAILABLE ON DAY ONE!
• TUITION ASSITANCE!
• AMPLE OPPORTUNITIES FOR GROWTH!

WHAT IT TAKES TO SUCCEED:

• High energy
• Work well in high volume environment
• Aligning to the Trinity Health Mission, Vision, and Core Values

OUR COMMITMENT

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

ESSENTIAL FUNCTIONS

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
Responsible for distribution of analytical reports.
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives.
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

MINIMUM QUALIFICATIONS

High school diploma or equivalent.

HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Additional Qualifications (nice to have)

Medical terminology required & knowledge of diagnostic & procedural coding

Insurance verification with the ability to explain benefits, secure necessary authorizations

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.