Patient Access Representative (Frisco)

Scottish Rite for Children; Frisco, Northern (TX, KY); Hybride; USD 35 000 - 42 000; Plein temps

Résumé du poste

Scottish Rite for Children in Frisco is seeking a Patient Access Representative to manage patient intake at our Ambulatory Surgical Center. You will handle pre-registration, verify insurance, collect co-pays, and schedule follow-ups, working closely with the clinical team to ensure smooth patient flow.

This role requires a high school diploma (associate degree preferred), strong computer and communication skills, and the ability to handle a multi-line phone system.

Qualifications

• Requires high school diploma or equivalent.
• Associate degree preferred in Secretarial Science or related field.
• Experience in hospital/clinic receptionist helpful.
• Typing speed of at least 35 wpm.
• Ability to operate a multi-line phone system.
• Good computer and public relations skills.

Responsabilités

• Pre-registration and full registration of patients.
• Obtain consent paperwork; notify patients of rights.
• Verify insurance and collect co-pays for services.
• Schedule follow-up appointments and referrals.
• Manage incoming calls and referrals; coordinate with clinical team.
• Scan and file documents to EPIC medical record.

Connaissances

Telephone etiquette

Customer service

Communication

Time management

Formation

High school diploma

Associate degree

Description du poste

Our patients are our number one priority! We're committed to giving children back their childhood!**Job Posting Title:**Patient Access Representative (Frisco)**Location:**Frisco - Ambulatory Surgical Center**Additional Posting Details:**Monday - Friday8:00 am - 5:00 pm**Job Description:**# **Duties/Responsibilities*** Pre-registration and full registration* Obtaining Scottish Rite consent paperwork, notifying patients of patient rights, privacy notices* Collection of identification, guarantor information and insurance coverages* Insurance verification* Obtaining co-payments for services rendered* Patient intake/referral process and new patient scheduling for some patients* Scheduling of follow-up appointments; required coordination with clinical team* Management of incoming calls (messages, transfers, scheduling)* Obtaining and managing referrals* Management and distribution of all incoming departmental faxes* Scanning of clinical record information and correspondence to EPIC medical record* Patient Access Representative works closely with Patient Access Representative Lead on any issues, patient complaints, etc.# Required Skills/Abilities* High school degree or equivalent required* Associate degree in Secretarial Science or related field preferred* Knowledge of hospital/clinic routine or previous medical receptionist experience helpful* A minimum typing speed of 35 wpm required* Ability to manage multi-line phone system and headset needed* Demonstrates basic knowledge of child development in order to communicate effectively with infant, toddler, preschool, school age and adolescent children as well as their families and adults* Good computer and public relations skills needed### About UsAt Scottish Rite for Children, we work together with the common goal of helping give children back their childhood. Scottish Rite is a unique place to work because we believe in a collaborative approach, utilizing the care and expertise from all departments. We are always looking for caring, energetic individuals to join our team. We currently have locations in Dallas and Frisco and are an equal opportunity employer.