Patient Access Representative

United Surgical Partners International; Tualatin (OR); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k retirement plan

Paid holidays

Health savings accounts

Employee assistance program

Employee discount program

Voluntary benefits (pet insurance, etc

Job summary

Cascade Spine Center in Oregon is seeking a Full-time Patient Access Representative to join a service-oriented ambulatory setting. Under the Business Office Manager, you will handle patient check-in, scheduling, insurance verification and financial counseling.

You will also make patient calls, build charts and support a fast-paced environment with strong teamwork and customer service. This role offers weekday hours with no on-call requirements.

Qualifications

• High School Diploma or GED required.
• 2+ years of hospital or medical office experience preferred.
• Excellent verbal and non-verbal communication skills.
• Ability to manage time efficiently in a fast-paced setting.
• Demonstrated desire to support hospital operations and patient care.
• Strong multitasking and medical terminology knowledge.

Responsibilities

• Check-in patients and manage scheduling activities.
• Verify insurance information and perform financial counseling.
• Make patient calls and assist with chart building.
• Collaborate with the Business Office Manager and team to maintain service quality.

Skills

Customer service

Phone etiquette

Communication

Teamwork

Multitasking

Medical terminology

Education

High School Diploma or GED

Job description

Cascade Spine Center is seeking a Full-time Patient Access Representative.

At Cascade Spine Center, we believe health and care are inseparable.We focus on offering a high quality, service-oriented environment for all surgical procedures. Our facility is accredited by Accreditation Association for Ambulatory Health Care.

What You Will Do (Job Summary):

Under the direction of the Business Office Manager, this position is responsible for covering any aspect of the business office necessary. Many duties including patient check-in, scheduling, insurance verification, financial counseling, patient calls and chart building.

Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Monday-Friday work schedule

NO call required

NO Nights, NO Weekends, NO Holiday work hours

What We Offer

USPI offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Required Skills:

Education, Training and Experience:

• - High School Diploma or GED
• - 2+ years of hospital or medical office experience required.
• - Must be able to communicate verbally and non-verbally in a professional way.
• - Ability to use time wisely in preparing work area to meet high-paced demand.
• - Show a genuine desire to work and improve the hospital as a whole.
• - Extreme multi- tasker
• - Strong medical terminology.
• - Must demonstrate excellent phone etiquette and exceptional customer service skills.

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI). At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.