PATIENT ACCESS REPRESENTATIVE

Legent Health; Tomball (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

Legent Health is seeking a Patient Access Representative in Tomball, TX, to support access to medical services. You will greet patients, collect insurance information, and help with pre-approvals and billing.

The role emphasizes accurate data entry, coordination with staff, and ensuring smooth patient admissions and checkout processes. Experience with MS Office and EMR, and a high school diploma or GED are required.

Qualifications

• High School Diploma or GED is required.
• Strong computer skills in MS Office/Windows and EMR experience.

Responsibilities

• Greets patients and caregivers and records information into a computer database.
• Records insurance information and obtains pre-approval for treatment if needed.
• Relays information between patients and staff and provides updates as needed.
• Prioritizes care so the most critical patients are seen first.
• Keeps paper and electronic medical records up to date.
• Provides information to insurance companies to assist with billing.
• Assists patients during checkout and communicates post-treatment instructions.
• Refers individuals to outside agencies when needed.
• Calculates payment information, accepts funds, and credits accounts.

Skills

MS Office/Windows

EMR

Customer service

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PATIENT ACCESS REPRESENTATIVE

Full Time Legent Hospital Northwest Houston LLC, Tomball, TX, US

Salary Range: $20.00 To $22.00 Hourly

About Legent Health

At Legent Health, our mission is simple yet profound: “To provide first-class health care that puts YOU first.”

Our vision reflects our commitment to excellence: “Through robust physician partnerships, become a nationwide leader in compassionate, quality healthcare focused on the patient and available to everyone.”

Our values, also known as our brand pillars, define how we stay true to our identity in the healthcare industry and the communities we serve. These values are central to everything we do:

• Respect: We honor the time and trust of both patients and physicians by delivering organized, efficient services that ensure a seamless healthcare experience.
• Service: We are committed to highly personalized care for patients, their families, and the physicians who serve them, driving optimal outcomes for all.
• Leadership: We strive to be a trusted leader through innovation, clear communication, and unwavering dedication to excellence across our employees and partners.

Joining Legent Health means being part of a team that lives these principles every day, as we build a future focused on compassionate, quality care.

About the Role

The Patient Access Representative is an administrative assistant who is responsible for helping patients gain access to medical treatment facilities. Critical requirement is in communicating well with members of the public and accurately recording data. In a medical setting, a patient access representative processes the information required for admittance, dismissal, and insurance billing.

POSITION’S ESSENTIAL RESPONSIBILITIES:

• Greets patients and their caregivers and records pertinent information into a computer database.
• Records insurance information and obtains pre-approval for treatment if needed.
• Relays information between patients and other staff members and provides them with updates as needed.
• Prioritize the order of care so that the most critical patients are seen first.
• Keeps paper and electronic medical records, and updates these records as needed.
• Provides information to insurance companies to assist with billing.
• Assists patients during checkout, and ensures they have post-treatment instructions if required.
• Refers individuals to outside agencies when unable to meet their needs.
• Calculates payment information, accepts funds, and credits accounts accordingly.
• All other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Diploma or GED required.
• Strong computer skills in MS Office/Windows (Word, Excel, Outlook, and EMR).

Why Join Legent Health?

Legent Health fosters an environment where team members are empowered to deliver exceptional care while growing professionally within a supportive, values-driven culture.

We Offer:

• Competitive salary and performance incentives
• Paid time off and wellness programs
• Career development and training opportunities

Equal Employment Opportunity (EEO) Statement

Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

I-9 and E-Verify Compliance:

Employment eligibility will be verified through the U.S. Department of Homeland Security’s E-Verify system. All applicants must provide valid documentation to establish identity and authorization to work in the United States, as required by federal law.