Patient Access Representative

AHMC Healthcare Inc.; Riverside (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

AHMC Healthcare Inc. in Riverside, CA seeks a Patient Access Representative to accurately input demographic and insurance details for patients across hospital, ED and outpatient settings.

You will greet patients, verify information, pre-register for services, collect deposits and co-pays, and coordinate with clinical and billing teams to ensure smooth admissions.

Strong attention to detail, basic medical terminology knowledge, and accurate typing are required; bilingual candidates are preferred.

Qualifications

• 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
• Knowledge of medical terminology.
• Ability to type with accuracy.
• High school diploma or general education degree (GED) required.
• Bilingual preferred.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Responsibilities

• Input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments.
• Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances.
• Notify Financial Advocates of any self-pay or uninsured patients.
• Record information into computer, scan required documents, pre-register patients as scheduled.
• Enter orders for specific ancillary or admissions as rendered.

Skills

Medical terminology

Typing accuracy

Bilingual

Interpret instructions

Problem solving

Education

High school diploma/GED

Job description

Overview

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.

Qualifications

• 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
• Knowledge of medical terminology.
• Ability to type with accuracy.
• High school diploma or general education degree (GED) required.
• Bilingual preferred.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.