Patient Access Representative

JAG PT; New City (NY); In loco; USD 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Provided uniforms

HSA options

401(k) with company match

PTO (up to 3 weeks)

Tuition discounts for employees

Life Insurance $10,000

TicketsAtWork and LifeMart perks

Descrizione del lavoro

JAG Physical Therapy in New City, NY seeks a Patient Access Representative to greet patients, schedule appointments, register new patients, update records, and provide courteous front-desk service.

You will verify insurance, obtain authorizations, collect patient financial responsibility, and support office operations across multiple locations while upholding confidentiality and compliance standards.

Competenze

• High school diploma or equivalent required.
• Medical assistant certificate preferred.
• 1+ years as medical receptionist/administrative assistant in health care.

Mansioni

• Greet patients and visitors in the medical office.
• Answer questions and provide directions as needed.
• Field phone calls using the office number.
• Schedule appointments with medical office software.
• Register new patients and update records.
• Collect daily patient financial responsibility.
• Maintain confidentiality of patient records.
• Complete and track insurance verifications, authorizations, and referrals.
• Handle workers’ compensation and auto claim submissions.
• Perform other duties as required.

Conoscenze

Organizational skills

Interpersonal communication

Independent work

Team collaboration

Formazione

High school diploma or equivalent

Medical assistant certificate (preferred)

Strumenti

Medical office software

Descrizione del lavoro

• Pay or shift range: $17 USD to $19 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Patient Access Representative

As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.

Who We Are

JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area’s top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area’s largest healthcare systems and insurance providers.

What You’ll Love About Us

• Support for ongoing education and training
• Opportunities for advanced growth including team leader, regional manager, and director
• Provided uniforms
• HSA Options including dependent care, medical, and commuter benefits
• $10,000.00 Term Life Insurance benefit at NO cost to employees
• up to 3 weeks PTO
• 401(k) with company match
• Yearly review for growth opportunities
• Tuition discounts for employees and their families
• TicketsAtWork and LifeMart company perks
• Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie

What You’ll Need

• High school diploma or equivalent.
• Completion of a medical assistant certificate program preferred.
• 1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.

What You’ll Do

• Greeting patients and other visitors in the medical office.
• Answer patient questions and provide assistance and directions when necessary.
• Field all phone calls that arrive using our general office number.
• Utilize medical office software to schedule new and follow-up appointments for patients.
• Register new patients and update necessary records.
• Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
• Daily collection of patient financial responsibility
• Maintain confidentiality of all patient records.
• Completing and tracking insurance verifications, authorizations, and referrals.
• Knowledge of Workers’ Compensation and Auto claim submissions.
• Perform other diverse duties as requested or required.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.