Patient Access Representative

BAART Programs; Kansas; Presencial; USD 40.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Medical, dental, vision and 401(K)

Generous PTO accrual

Growth opportunities

Opioid recovery mission

Descripción de la vacante

BAART Programs is seeking a detail-oriented Patient Access Representative / Patient Account Representative to perform billing and administrative tasks in a medical clinic setting.

The role emphasizes verification of invoices, maintenance of third-party records, and resolving billing issues while ensuring confidentiality and accurate records for patient accounts.

Formación

• High school diploma or equivalent with at least 2 years’ prior experience in a medical office setting.
• 2-4 years’ experience with Medicaid and PAC and commercial insurance (preferred).
• Excellent customer service skills and professional presentation, including telephone etiquette.
• Knowledge of medical insurance claims procedures and documentation.
• Knowledge of medical billing procedures and data reporting.
• Proficient in basic PC skills; Microsoft Word and Excel preferred.
• Strong communication skills, written and oral, and the ability to work independently.
• Ability to work with a diverse population and handle stressful situations.

Responsabilidades

• Review, maintain, and process fiscal/account records and transactions related to patient accounts.
• Verify insurance benefits and billing information by terminal or telephone; annotate accounts.
• Contact third party payers for payment post billing and resolve payment issues.
• Reconcile daily money collected and forward information to expedite payment.
• Maintain accurate accounts with signatures, demographics, and correspondence.
• Monitor pre-authorization processes and insurance authorizations; manage claim rejections.
• Maintain confidentiality of patient records and assist with archiving discharged files.
• Backup receptionist duties including checking in patients and data entry.

Conocimientos

Customer service

Communication

Data entry

Billing knowledge

Insurance claims

Phone etiquette

Attention to detail

Educación

High school diploma or equivalent

Herramientas

Microsoft Word

Excel

Descripción del empleo

Job Description

Job Description

Description

Full Time - Patient Access Representative / Patient Account Representative

BAART Programis looking for hard-working and conscientious Patient Access Representative/ Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems.

Responsibilities:

• Review, maintain, and process fiscal/account records and transactions related to patient’s accounts.
• Verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares.
• Contact third party payers (insurance providers and state/federal agencies) for payment post billing.
• Resolve issues with payment and billing, authorization process.
• Reconcile daily money collected.
• Forward information as appropriate to expedite payment.
• Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence.
• Insure completion of pre-authorization process by inquiry and referral to clinician.
• Monitor insurance authorizations and claim rejections.
• Maintains fiscal records and/or worksheets for all calculations, extensions, and verifications related to record keeping for assigned patient’s accounts.
• Perform tasks consistent with authorization and billing requirements.
• Contact patients for payment of account or payment arrangements according to current policy.
• Manage revenue cycle, production logs, balances and collections for self-pay clients.
• Maintain confidentiality of patient records.
• Assists with archiving discharged files, including archiving
• Respond appropriately to requests for information regarding accounts from payer, attorney, and others.
• Backup Receptionist as needed by: Checking in patients, collecting payments, answering phones, scheduling intakes, and data entry.
• Other duties, as assigned.

Qualifications:

• High school diploma or equivalent with at least 2 years’ prior experience in a medical office setting.
• 2-4 years’ experience with Medicaid and PACand commercial insurance (preferred)
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Knowledge of medical insurance claims procedures, documentation and records maintenance.
• Knowledge of medical billing procedures, gather and compile data into reports.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills.
• Satisfactory drug screen and criminal background check.

Benefits:

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

BAART Programa progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long‑term recovery and an improved quality of life.

BAART Programis committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.