Patient Access Representative

CommonSpirit Health; Frisco (CO); Presencial; USD 27.000 - 43.000; Jornada completa

Descripción de la vacante

CommonSpirit Health in Frisco, CO is seeking a Patient Access Representative who will help ensure a smooth patient journey by handling pre-admitting, admitting, and registration processes with accuracy and courtesy.

You will interview patients for demographics and financial information, verify insurance, collect patient portions, obtain signatures, and document records, while mentoring new associates and upholding confidentiality.

Formación

• High School Diploma or GED is required.
• Preferred: Office experience in a healthcare environment.
• Preferred: Knowledge of medical terminology.
• Preferred: Ability to multitask and prioritize.

Responsabilidades

• Registers patients consistently through the registration process with timeliness, accuracy, and courtesy.
• Verifies insurance eligibility for patients using established standards.
• Collects patient portions prior to or at time of service.
• Obtains signatures, verifies information accuracy, and scans documents into the electronic patient record.
• Maintains accuracy rates within departmental guidelines.
• Upholds patient confidentiality and the integrity of captured information.

Educación

High School Diploma/G.E.D.

Descripción del empleo

Job Summary and Responsibilities

As our Patient Access Representative, you will act as a key contributor to the overall patient experience by leveraging your talent for organization, operations, and exceptional customer service.

Every day you will create a positive impression for patients, family, and visitors while pre-admitting, admitting, and registering. You will interview patients for demographic and financial information, verify insurance benefits, explain financial requirements, collect patient portions, and serve as a mentor to new associates.

To be successful in this role, you will possess strong organizational and customer service skills, meticulous attention to detail in information gathering and financial processes, and the ability to effectively communicate complex information while contributing to a positive patient journey.

• Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
• Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
• Collects patient portion from patients prior to or at time of service (following MSE).
• Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.
• Maintains an accuracy rate within the departmental guidelines.
• Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.

Job Requirements

Required

• High School Diploma/G.E.D.

Preferred

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills.

Where You'll Work

St. Anthony Summit Hospital is a Level III trauma center serviced by Flight For Life Colorado. We are nationally recognized as a multiple-time recipient of the Press Ganey Guardian of Excellence Award for Patient Experience, and we were named a Top 100 Hospital in the U.S. by IBM Watson Health in 2018. We also are a Pathway to Excellence-designated hospital, recognized by the American Nurses Credentialing Center as being one of the best hospitals for nurses to work. We provide a full range of medical specialties and health care services to Summit County and the surrounding region, including surgical, emergency/trauma, critical care, birth center, orthopedics, breast care, digital mammography, breast MRI, radiology and imaging, infusion therapy, nuclear medicine, cardiology, oncology, Summit Sleep Disorders Center, Ear Nose and Throat (ENT), gastroenterology and Total Joint Replacement. We proudly provide convenient care where you live, work and play - that's why visitors and residents alike can count on us for emergent and urgent medical services. In addition to 24/7, Level III emergency care at St. Anthony-Summit Hospital in Frisco, we have three emergency mountain clinics at the base of the Breckenridge, Copper Mountain and Keystone resorts, as well as urgent care and primary care available from CMG High Country Healthcare clinics in Frisco, Breckenridge and Silverthorne.

Pay Range

$19.96 - $30.94 /hour

We are an equal opportunity employer.