Patient Access Representative

CommonSpirit Health; Denver (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Access Representative located in Lakewood, Colorado. You will be vital in creating positive impressions for patients and guiding them through the registration process. This role requires office experience in a healthcare setting, strong multitasking abilities, and proficiency in Microsoft Office.

Join us in a dynamic environment that supports trauma care and various medical specialties, receiving numerous awards for our quality and innovation.

Qualifications

• Minimum high school diploma required.
• Office experience in a healthcare environment preferred.
• Ability to multitask and prioritize effectively.

Responsibilities

• Create a positive impression for patients and visitors.
• Interview patients to obtain demographic and financial information.
• Verify insurance benefits and collect outstanding payments.
• Mentor new associates and assist in employee orientation.

Skills

Office experience in a healthcare environment

Medical terminology

Multitasking

Prioritization skills

Microsoft Office

Outlook

Excel

Word

Power Point

Windows XP

Windows 7

Education

High School diploma

Job description

Job Summary and Responsibilities

As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizingskills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website searchengines.
• High School diploma required

Physical Requirements -Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Where You'll Work

Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.