Patient Access Rep (Part-Time) - Floater Urgent Care/Same Day Clinic/ Mon.-Saturday 7:45AM ' 8:00PM / Bilingual Preferred

Harris Health System; Houston (TX); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Harris Health seeks a Patient Access Representative to efficiently register inpatients and outpatients, verify insurance, and collect accurate information for timely billing. The role emphasizes exceptional customer service and adherence to HIPAA regulations and Harris Health policies.

The ideal candidate will have a High School Diploma or GED, at least one year in a customer‑service environment, and solid PC skills, with flexibility for weekends, holidays, and a dynamic, patient‑centered team.

Qualifications

• High School Diploma or GED required.
• 1 year in a customer service oriented environment.
• Proficient in using a PC.

Responsabilités

• Register patients efficiently and verify insurance details.
• Ensure all accounts contain accurate data for timely billing.
• Inform patients of their rights according to HIPAA and hospital policy.
• Maintain data quality and support coordinating with billing.

Connaissances

Customer service

PC skills

Formation

High School Diploma or GED

Description du poste

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

JOB SUMMARY

Patient Access Representative is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Excellent customer service and ensure that accurate information is collected. Informs patients and assures they are aware of their rights as determined by HIPAA regulations and Harris Health System policy. Ensures all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement.

MINIMUM QUALIFICATIONS

• Education/Specialized Training/Licensure: High School Diploma or GED
• Work Experience: 1 year in customer service oriented environment.
• Equipment Operated:Must have PC skills.

SPECIAL REQUIREMENTS

• Communication Skills:
• Above Average Verbal (Heavy Public Contact)
• Writing /Composing: (Reports)

• Other Skills:
• People Interaction, Mathematics, P.C., Word Processing

Work Schedule

• Weekends Holidays Flexible

Other Requirements

Able to work with little supervision, handle stressful situations and have excellent people skills. Must be able to interact successfully and appropriately in a culturally diverse environment.