Patient Access & Registration Specialist

IU Health; Upland (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

IU Health is seeking a patient services representative to manage front desk duties at the Upland location. You will check patients in and out, verify forms and insurance, and handle customer service interactions with clear communication to patients and staff.

Preferred candidates have 1–2 years in healthcare, basic MS Office skills, and familiarity with ICD-10/CPT coding; BLS certification is a plus.

Qualifications

• High School Diploma or equivalent required.
• BLS certification through the AHA preferred.
• 1–2 years of relevant experience in a health care setting preferred.
• Ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Checking patients in/out.
• Verifying forms and insurance.
• Customer service interactions.
• Clear communication with patients and staff.

Skills

Customer service

Communication

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

IU Health is seeking a patient services representative to manage front desk duties at the Upland location. You will check patients in and out, verify forms and insurance, and handle customer service interactions with clear communication to patients and staff.

Preferred candidates have 1–2 years in healthcare, basic MS Office skills, and familiarity with ICD-10/CPT coding; BLS certification is a plus.