Patient Access & Registration Specialist

UPMC; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC is hiring for Patient Services Representatives to support patient registration at front desk and bedside across Allegheny County. Comprehensive training is provided, with flexible schedule options at multiple hospitals.

Required: High School diploma; preferred healthcare exposure and strong communication skills. Roles involve patient interaction, insurance verification, and payments, with emphasis on accuracy and confidentiality.

Qualifications

• Completion of High School graduate or equivalent.

Responsibilities

• Assist patients with the registration and check-in process.
• Verify insurance coverage and confirm eligibility.
• Collect patient payments including copayments, coinsurance, and deductibles.
• Secure signatures for consent to treat and financial responsibility.
• Provide exceptional customer service during urgent and stressful situations.
• Maintain confidentiality and compliance with healthcare regulations.

Skills

Interpersonal communication

Typing speed

Customer service

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

UPMC is hiring for Patient Services Representatives to support patient registration at front desk and bedside across Allegheny County. Comprehensive training is provided, with flexible schedule options at multiple hospitals.

Required: High School diploma; preferred healthcare exposure and strong communication skills. Roles involve patient interaction, insurance verification, and payments, with emphasis on accuracy and confidentiality.