Patient Access & Registration Specialist

Temple Health; Pennsylvania; Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Temple Health is seeking a friendly front desk associate to manage preregistration, registration, and re-verification processes using established registration and billing systems. You will accurately identify and document insurance coverage for scheduled services and coordinate with patients, schedulers, and insurance companies to obtain demographic and liability information.

You will also handle all front desk functions, scheduling tasks, and greeting patients in a warm, welcoming manner.

Formación

• High School Diploma or Equivalent Required.
• 2 years experience in a secretarial or clerical/general office position Required.
• 1 year experience in a healthcare setting Required.

Responsabilidades

• Complete preregistration, re-registration and/or re-verification following department procedures using registration and billing systems.
• Identify, verify, and document insurance coverage for scheduled services from electronic and manual sources.
• Communicate with patients/caregivers, schedulers and insurance companies by telephone to obtain accurate demographics, insurance, referring provider and patient liability information.
• Perform all front desk functions and scheduling tasks; answer phones and greet patients and family members in a warm, welcoming manner.
• Maintain a calm, rational demeanor and support a good patient experience in a fast-paced, high-pressure environment.
• Provide strong customer service as a core duty of all responsibilities.

Conocimientos

Front desk

Phone skills

Customer service

Scheduling

Multitasking

Educación

High School Diploma

Herramientas

Registration software

Billing systems

Descripción del empleo

Temple Health is seeking a friendly front desk associate to manage preregistration, registration, and re-verification processes using established registration and billing systems. You will accurately identify and document insurance coverage for scheduled services and coordinate with patients, schedulers, and insurance companies to obtain demographic and liability information.

You will also handle all front desk functions, scheduling tasks, and greeting patients in a warm, welcoming manner.