Patient Access & Registration Specialist

SmartRecruiters, Inc.; Melissa (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate for full-time mid-shift (12PM–8PM) to welcome patients, perform registrations, verify insurance, collect payments, and support front-office operations. This role requires strong customer service, excellent communication, and basic computer proficiency in a healthcare setting.

As a patient-facing team member, you will help maintain organized records, assist with billing tasks, and ensure a positive patient experience while adhering to HIPAA

Qualifications

• Customer-facing role experience in healthcare or service industries.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Competent with basic computer software and patient management systems.

Responsibilities

• Greet patients and visitors professionally in person and over the phone.
• Register new patients and update demographic, insurance, and billing information.
• Verify insurance eligibility and collect copays, deductibles, and payments.
• Maintain confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Flexibility

Microsoft Office

Patient management systems

Education

High school diploma or GED

Tools

EMR/EHR systems

Job description

Intuitive Health is seeking a Patient Access Advocate for full-time mid-shift (12PM–8PM) to welcome patients, perform registrations, verify insurance, collect payments, and support front-office operations. This role requires strong customer service, excellent communication, and basic computer proficiency in a healthcare setting.

As a patient-facing team member, you will help maintain organized records, assist with billing tasks, and ensure a positive patient experience while adhering to HIPAA