Patient Access Receptionist (Lobby Front Desk)

Horizon Health Corporation; Bradenton (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Tuition savings program

SoFi student loan refinancing program

Career development opportunities

Job summary

Manatee Memorial Hospital in Bradenton, Florida, part of the Universal Health Services family, is hiring a Patient Access Specialist to greet patients, register them, and guide them through the admission process. You will verify insurance, perform initial financial screening, collect signatures, and explain anticipated financial responsibilities.

This role requires at least one year of insurance/revenue cycle experience, strong customer service, and the ability to multitask in a busy hospital

Qualifications

• Minimum of one year of insurance and/or third party reimbursements experience.
• Minimum of one year medical collections experience preferred.
• High School Diploma or equivalent; Associates degree preferred.
• Ability to register patients efficiently and educate patients on processes.

Responsibilities

• Register patients and collect required signatures.
• Enter patient information into MERGE RIS system.
• Perform initial financial screening and counseling.
• Inform patients of admission responsibilities and collect due amounts.
• Schedule/reschedule appointments and check insurance eligibilities.
• Cross-train and float to multiple locations; weekend/holiday coverage.

Skills

Customer service

Insurance verification

Medical collections

Multitasking

Education

High School Diploma or equivalent

Associates Degree

Job description

Responsibilities

About Manatee Memorial Hospital (MMH):

Manatee Memorial Hospital in Bradenton, Florida, has served the citizens of Manatee, Sarasota and surrounding counties for over 70 years. Part of the Manatee Healthcare System, the hospital has earned The Joint Commission’s Gold Seal of Approval. The 295-bed hospital with over 800 physicians, residents and allied health professionals, offers advanced healthcare services in a caring and compassionate environment. Services include cardiac care and cardiovascular medicine, emergency care for all ages, surgery services — including robotic-assisted surgery with the da Vinci® Surgical System, a weight–loss program, orthopedic services, outpatient and inpatient radiology and rehabilitation, respiratory care, sleep, oncology, wound care and women’s and children’s services. Manatee Memorial Hospital also offers a Level II Neonatal Intensive Care Unit for babies with special needs.

Position Summary:

Responsible for managing a broad spectrum of responsibilities and requests having to do with patient care and satisfaction. Greets patients cordially while registering patients efficiently, enters all required patient information into MERGE RIS System, performs initial financial screening and counseling, obtaining all required signatures, informing patients of MDC’s admission and financial responsibilities, and collecting money due at time of service. Educates patients on expected process and required elements related to admissions. Also schedules/reschedules patient appointments, ability to run insurance eligibilities, efficiently manage patient reception, and able to multi task in a busympatient practice accurately. Responsible for cross training to duties and responsibilities where needed; to float to provide coverage for all locations (Pointe West, Riverside, Parrish, and Arcadia. Must be flexible to work weekends, holidays and varied shifts as needed for appropriate departmental coverage and locations. Demonstrates Service Excellence at all times. Other duties as assigned.

Job Information:

• Minimum of one (1) year of insurance and/or third party reimbursements experience, required
• Minimum of one (1) year medical collections experience, preferred

MMH offers comprehensive benefits such as:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

• High School Graduate or equivalent
• Associates Degree, preferred

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.