Patient Access Manager (PAM) - Northwest/Rockies

Savara Inc.; Washington; On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible Spending Accounts

Paid time off and holidays

Paid parental leave

401k with match

Life, AD&D, STD and LTD insurance

Equity/bonus potential

Job summary

Savara is a clinical-stage biopharmaceutical company focused on rare respiratory diseases. The Patient Access Manager (PAM) will lead access, distribution, and educational support for physicians and patients across the Northwest and Rocky Mountain regions.

The role is field-based and may involve travel to meet customers and key providers. The PAM partners with patient services, specialty pharmacy, and other teams to navigate prior authorization and appeals, addressing access barriers and

Qualifications

• 5+ years of rare disease field experience and product launches.
• Deep knowledge of prescription coverage, access strategies, payer trends.
• Experience collaborating with provider offices and patient programs.
• Experience with patients and caregivers in person and virtually.
• Bilingual Spanish is a plus.
• Strong cross-functional collaboration and communication skills.
• Understand HIPAA rules and patient privacy requirements.
• Proficiency with Microsoft Office products.

Responsibilities

• Serve as subject matter expert to educate on access issues.
• Educate providers, support staff, and patients on prior authorization and resources.
• Coordinate with patient services, specialty pharmacy, and field teams to remove barriers.
• Monitor trends in access barriers, payer behavior, and patient needs.
• Collaborate with patient advocacy groups to identify local resources.
• Maintain knowledge of Patient Support Programs and act as a resource in territory.
• Document all case activity and patient interactions.
• Ensure HIPAA, FDA, and company compliance in all activities.
• Perform other projects and duties as assigned.

Skills

Rare disease experience

Payer coverage & access knowledge

Cross-functional collaboration

Patient education & communication

HIPAA compliance awareness

Travel readiness (field-based)

Bilingual Spanish (nice to have)

Strong documentation skills

Education

Bachelor’s degree preferred; Advanced degrees (RN, MSN, MBA) a plus

Tools

Microsoft Office Suite

Job description

Summary Of Position

The Patient Access Manager (PAM) is a highly visible regionally field-based position that will provide product access, distribution, logistical, and other non-medical educational assistance to physician offices and patients/caregivers both in person and virtually. The PAM will partner with the patient and their health care providers to educate them on the requirements to gain access to therapy including information specific to prior authorization and appeals. The PAM also will work to maintain relationships with the patients and the office staff to support ongoing compliance with prescribed therapy, troubleshoot access issues that may arise, and provide ongoing educational and therapy support in conjunction with Patient Services, the specialty pharmacy, and other field-based personnel. The PAM will have experience in rare diseases and a passion for helping patients gain access to much needed therapy. This territory covers states in the Northwest and Rocky Mountains.

Key Responsibilities

• Subject matter expert in preventing and addressing access issues through education and problem-solving
• Educate healthcare providers, support staff, and patients on all aspects of the prescription process including, but not limited to, prior authorization requirements, specialty pharmacies, and patient resources
• Work seamlessly and in coordination with patient services, specialty pharmacy, and other field teams to remove barriers to therapy access
• Monitor and report trends in access barriers, payer behavior, and patient needs to inform strategy and continuous improvement to market access/payer engagement team
• Work with internal and external patient advocacy groups to identify local resources, foster a patient support network, and help facilitate patient meetings as needed
• Demonstrate deep knowledge of internal and external Patient Support Programs and serve as a resource in an assigned territory
• Accurately document all case activity and patient interactions
• Ensure all interactions and activities are conducted in accordance with HIPAA, FDA, and company compliance standards
• Other projects and duties as assigned

Required Skills And Experience

• Bachelor’s degree preferred; Advanced degrees (RN, MSN, MBA) are a plus
• Minimum of 5+ years of relevant rare disease experience, including product launches
• Deep expertise in prescription coverage, access strategies, payer trends, and authorization escalations
• A successful track record in field reimbursement, practice management, clinical education, nursing, or patient advocacy would be beneficial in this role.
• Experience collaborating with provider offices such as a physician practice, patient assistance programs, patient services, or similar pharmaceutical support program strongly preferred
• Experience partnering directly with patients and caregivers in rare disease both in person and virtually
• Bilingual (Spanish) is a plus
• Strong history of successful cross functional collaboration
• Demonstrated success in leading without authority
• Product Launch experience preferred
• Patient-centric and service-oriented mindset
• Exemplary people skills
• Exceptional organizational and time management skills
• Understand HIPAA rules and regulations related to patient privacy
• Strong written and verbal communications as well as presentation skills
• Excellent computer skills, including knowledge of Microsoft Office products including Outlook, Excel, Word, and Power Point

Work Schedule and Location

• This territory covers states in the Northwest and Rocky Mountains.
• Candidates should live within an hour of a major airport.
• Role involves significant travel (up to 40% of time). A valid driver's license is required.
• The PAM will meet with customers, attend appropriate conferences, and is expected to travel in the field with sales and regional colleagues to call upon key providers as needed

Savara Provides Comprehensive Benefits Including

• Highly competitive medical, dental, and vision coverage
• Flexible Spending Accounts for health care and dependent care expenses
• Paid time off and paid holidays, including Dec 24-Jan 1
• Paid parental leave
• 401k with highly competitive match
• Life, AD&D, STD and LTD insurance coverage

Savara’s compensation can include a base salary, bonus, and equity. The base salary range for this role is $180,000 to $220,000.

About Savara

Savara is a clinical-stage biopharmaceutical company focused on rare respiratory diseases. Our lead product candidate, MOLBREEVI*, is an inhaled recombinant human granulocyte-macrophage colony-stimulating factor (GM-CSF) in Phase 3 development for autoimmune pulmonary alveolar proteinosis (autoimmune PAP). MOLBREEVI is delivered via a proprietary investigational eFLOW® Nebulizer System (PARI Pharma GmbH) specifically developed for inhalation of MOLBREEVI.

Our management team has significant experience in orphan drug development and pulmonary medicine, identifying unmet needs, and effectively advancing product candidates to approval and commercialization.

Our goal is to become a leader in rare respiratory disease therapeutics through the development and commercialization of novel, best-in-class medicines that address unmet medical needs in this field.

Savara is an equal opportunity employer.

• MOLBREEVI is the FDA and EMA conditionally accepted trade name for molgramostim inhalation solution. It is not approved in any indication. MOLBREEVI is a trademark of Savara Inc.