Patient Access & Insurance Registrar

HCA Healthcare; Irving (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Education support

Retirement plan

Job summary

HCA Healthcare in Irving, TX is seeking a Registrar responsible for timely and accurate patient registration, collecting insurance information, and verifying coverage.

You will interview patients, ensure charts are complete, obtain signatures, and coordinate pre-certifications; strong customer service and proficiency in Microsoft Office are preferred. This role includes day shifts with rotating weekends and adherence to hospital policies.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Related experience

Microsoft Office

Job description

HCA Healthcare in Irving, TX is seeking a Registrar responsible for timely and accurate patient registration, collecting insurance information, and verifying coverage.

You will interview patients, ensure charts are complete, obtain signatures, and coordinate pre-certifications; strong customer service and proficiency in Microsoft Office are preferred. This role includes day shifts with rotating weekends and adherence to hospital policies.