Patient Access & Financial Concierge

Prisma; Greenville (SC); On-site; USD 22,000 - 33,000; Full time

Job summary

Prisma Health, Gastroenterology and Liver Center in Greenville Memorial Hospital, is seeking a detail‑oriented Admissions/Billing assistant. You will interview patients, verify insurance, verify patient demographics, and initiate pre-authorizations when needed.

You’ll also handle payments, receipts, and related documentation in a courteous, professional manner. The role supports business office functions and requires accuracy, HIPAA compliance, and strong data entry skills.

Qualifications

• Interviews patients to collect demographic and financial data.
• Verifies insurance and initiates pre-authorization when required.
• Obtains signatures on forms (Consent, Liability, Waiver).
• Receives payments, issues receipts, and maintains cash logs.
• Prepares and distributes reports and patient documents.
• Communicates estimated financial responsibility; facilitates payment options.

Responsibilities

• Interviews patient to secure information relative to financial status and demographics.
• Enters information into systems and verifies insurance details.
• Initiates pre-certification per guidelines and documents accordingly.
• Collects payments and manages receipts and logs.
• Prepares reports and distributes patient items (notices, brochures, IDs).
• Explains patient financial responsibility and assists with payment plans.

Skills

Basic computer skills

Office equipment

Word processing

Spreadsheets

Database

Data entry

Mathematical skills

Education

High School Diploma or equivalent

Job description

Prisma Health, Gastroenterology and Liver Center in Greenville Memorial Hospital, is seeking a detail‑oriented Admissions/Billing assistant. You will interview patients, verify insurance, verify patient demographics, and initiate pre-authorizations when needed.

You’ll also handle payments, receipts, and related documentation in a courteous, professional manner. The role supports business office functions and requires accuracy, HIPAA compliance, and strong data entry skills.