Patient Access Coordinator

Sheltering Arms Institute; Virginia; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Access Coordinator to join their innovative team. This full-time role is crucial for managing administrative functions and ensuring excellence in customer satisfaction. The ideal candidate will possess exceptional organizational and communication skills, with a strong background in healthcare preferred. Embrace the opportunity to contribute to a forward-thinking organization that is committed to reinventing rehabilitation and delivering superior patient outcomes. If you're passionate about making a difference in the healthcare field, this is the perfect role for you.

Qualifications

• 5+ years of experience in a business or healthcare setting preferred.
• Exceptional customer service skills and ability to multitask.

Responsibilities

• Perform essential administrative functions critical to daily operations.
• Lead process assessment and monitor department staff quality.

Skills

Exceptional customer service skills

Organizational skills

Interpersonal skills

Communication skills

Time management

Computer skills in a PC environment

Multitasking

Attention to detail

Healthcare experience

Insurance knowledge

Education

High School diploma or equivalent

Some college or business training

Job description

Join to apply for the Patient Access Coordinator role at Sheltering Arms Institute.

Sheltering Arms and VCU Health have collaborated to establish Sheltering Arms Institute, a state-of-the-art inpatient rehabilitation hospital and outpatient center network. The Institute combines advanced technology, research, and evidence-based clinical care to foster an innovative, transdisciplinary rehabilitative care model. Our organizational values and care approach aim to achieve superior patient outcomes and support our vision to reinvent rehabilitation. We seek talented team members committed to our culture and patient-centric care model. Our culture statement guides our actions and decisions aligned with our mission and vision. Join us as we strive to reinvent rehabilitation for life beyond limits.

Sheltering Arms Institute is currently hiring a Full-Time Patient Access Coordinator. The role involves performing essential administrative functions critical to daily operations at designated locations, under the supervision of the Patient Access Manager. The Coordinator leads in process assessment, monitors department staff and work quality, educates and trains staff, manages reports, assists with staffing and scheduling, and acts as a liaison with internal and external stakeholders to uphold Sheltering Arms standards for excellence in customer satisfaction.

Qualifications and Skills

• Exceptional customer service skills and a positive attitude.
• Excellent organizational, interpersonal, and communication skills.
• Effective time management and ability to meet deadlines.
• Strong computer skills in a PC environment.
• Ability to multitask, pay attention to details, and follow through.
• Prior healthcare experience preferred.
• Insurance knowledge is a plus.
• High School diploma or equivalent required; some college or business training preferred.
• Five or more years of experience in a business or healthcare setting preferred.

Qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare