Patient Access Associate (PRN; Days) - Flex Pool - West Jefferson Medical Center

LCMC Health; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

LCMC Health seeks a Patient Access Associate to warmly greet patients, schedule and check in visits, and register patients with accurate demographics. You will verify insurance, scan documents, and confirm coverage while handling payments when required, in a patient-centered clinic environment.

Ideal candidates bring strong customer service, clear communication, empathy, and meticulous attention to detail to support a fast-paced healthcare setting in New Orleans.

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Comfort working in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Fast-paced environment

Education

High School Diploma/GED or 2 years work experience

Job description

Your job is more than a job Be the first friendly face patients see! As a Patient Access Associate in our clinic, you welcome patients, schedule appointments, handle check-ins, and make sure patient information is accurate and secure. You help patients feel comfortable, informed, and cared for—especially when they’re feeling stressed or unsure. You’ll work closely with providers and clinic staff to keep the day running smoothly, all while building a career in a supportive, growth-focused healthcare environment.

What You’ll Do:

• Greet patients in person and by phone
• Schedule and check in patients for clinic visits
• Register patients and verify insurance and demographics
• Scan documents and verify coverage
• Explain financial responsibility and collect payments when appropriate

What You Bring:

• Strong customer service and communication skills
• Empathy, professionalism, and attention to detail
• Comfort working in a fast-paced clinic

Minimum Requirement:

• High School Diploma/GED or equivalent OR 2 years of work experience.

Make a difference - one patient at a time!

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one‑size‑fits‑all, think one‑of‑a‑kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.