Patient Access Associate I

Northside-Hospital-Inc.; Atlanta (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Northside Hospital in Atlanta is seeking a front desk registration staff to ensure accurate and efficient patient check-in across age groups. You will collect patient and billing information, distribute materials, and guide families through hospital policies with courteous communication.

The role emphasizes precise data handling, friendly patient interaction, and adherence to hospital procedures; familiarity with computer systems and typing speed of 30 wpm is preferred. Varies work hours on site.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and strong customer service skills.
• Working knowledge and ability to use a computer accurately.
• Typing speed of 30 words per minute.
• Preferred: prior clerical, customer service, insurance, registration, or call center experience in a medical or hospital setting.

Responsibilities

• Arranges for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients.
• Collects and distributes patient information, billing information, and collection information.
• Makes patients and families aware of hospital policies and procedures.
• The duties require courtesy in speaking with patients, families, and others to maintain sound community relations.

Skills

Communication skills

Customer service

Computer proficiency

Typing speed 30 wpm

Education

High school diploma or equivalent

Job description

Northside Hospital in Atlanta is seeking a front desk registration staff to ensure accurate and efficient patient check-in across age groups. You will collect patient and billing information, distribute materials, and guide families through hospital policies with courteous communication.

The role emphasizes precise data handling, friendly patient interaction, and adherence to hospital procedures; familiarity with computer systems and typing speed of 30 wpm is preferred. Varies work hours on site.