Patient Access Associate – Front Desk & Support

R1 RCM; Indianapolis (IN); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. in Indianapolis, IN is seeking a Patient Access Associate to support patient registration and direct inquiries. This on-site role involves greeting patients, routing written communications, and coordinating with care teams to ensure smooth admissions and service flow.

No prior experience is required beyond a high school education; you will learn procedures and contribute to team objectives. The pay range is $16.12–$23.21 per hour, with benefits and opportunities for growth within the

Qualifications

• High School diploma or equivalent is required or considered.
• No prior healthcare experience required; training provided.

Responsibilities

• Support patient registration using available technology.
• Route written communications as appropriate.
• Communicate with patients in person, by phone, and by email.
• Greet patients and visitors and handle general inquiries.
• Determine priorities on assigned shifts.
• Assist teammates with new procedures and duties.
• Perform other duties as assigned by supervisor.

Education

High School diploma or equivalent

Job description

R1 RCM Inc. in Indianapolis, IN is seeking a Patient Access Associate to support patient registration and direct inquiries. This on-site role involves greeting patients, routing written communications, and coordinating with care teams to ensure smooth admissions and service flow.

No prior experience is required beyond a high school education; you will learn procedures and contribute to team objectives. The pay range is $16.12–$23.21 per hour, with benefits and opportunities for growth within the