Patient Access Assoc I

R1 RCM Holdco Inc.; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. is seeking an on-site Patient Access Assistant in the United States. The role involves using technology to support patient registration and routing written communications.

You will greet patients and visitors, handle inquiries, and assist with new procedures under supervision. No prior experience is required, and a high school diploma or equivalent is accepted. The position emphasizes multi-channel communication—in person, phone, and email—with a focus on prioritizing daily tasks on

Qualifications

• High school diploma or equivalent is required.
• No prior experience is required.
• On-site position in the United States (US-based).
• Licenses and certifications are not specified.

Responsibilities

• Utilization of technology to support patient registration.
• Routes written communications as appropriate.
• Communicates with others in person, by telephone, and/or email utilizing various communication technologies.
• Will receive patients and visitors and handle general inquiries.
• Determines work priorities on assigned shifts.
• Assist with supporting associates on new procedures and duties to be performed.
• Performs other duties as assigned by Patient Access Manager or Team Lead as needed.

Education

High School or equivalent

Job description

Essential Responsibilities

• Utilization of technology to support patient registration.
• Routes written communications as appropriate.
• Communicates with others in person, by telephone, and/or email utilizing various communication technologies.
• Will receive patients and visitors and handle general inquiries.
• Determines work priorities on assigned shifts.
• Assist with supporting associates on new procedures and duties to be performed.
• Performs other duties as assigned by Patient Access Manager or Team Lead as needed.

Education Level

High School - Equivalent experience will be considered

Experience Level

No experience required

Licenses and Certifications

Not Specified

Skills

Not Specified

Physical Demands

• Sitting
• Standing
• Extended Computer Usage
• Walking

Work Environment

• Well-lit
• On-site
• Noise Level -Quite
• Climate Controlled

For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up.

On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com

Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration.

A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle.

With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually.

This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value.

To learn more, visit: https://www.r1rcm.com.