Patient Access Analyst, FT

Unity Health; Searcy (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Unity Health in Searcy, Arkansas is seeking a Patient Access Analyst to perform audits of Patient Access Services and develop quality assurance reports. The ideal candidate must have strong verbal and written communication skills, and be detail oriented.

This position requires a high school diploma and proficiency in Microsoft Office. Responsibilities include supporting PAS functions and ensuring performance standards are met.

Join Unity Health for a community-focused work environment with opportunities for professional development.

Qualifications

• High school graduate or equivalent. Medical terminology preferred.
• Must pass internal certification examinations for Patient Access Services.
• Previous experience in hospital admissions preferred.

Responsibilities

• Perform audits of Patient Access Services functions.
• Develop and distribute quality assurance reports.
• Meet with Team Leads to discuss employee performance.

Skills

Typing (25-30 wpm)

Microsoft Office proficiency

Communication skills

Detail oriented

Education

High school graduate or equivalent

Tools

CPSI and PAS applications

Job description

Qualifications

• Education: High school graduate or equivalent. Medical terminology preferred.
• Training and Experience: Must type 25-30 words per minute and pass a clerical examination. After training, must pass internal examinations to demonstrate mastery of Patient Access Services applications and competency with Microsoft Office. Previous experience in hospital admissions, business office and/or physician's office preferred.
• Job Knowledge: Must pass internal certification examinations to demonstrate comprehensive understanding of Patient Access Services competencies.
• Safety Sensitive: No

In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.

Responsibilities

The Patient Access Analyst (PAA) can perform all Patient Access Services (PAS) functions including but not limited to those outlined below. The responsibilities of this position include performing audits of the work of new and current employees within Unity Health access management departments of all Patient Access Services general competencies and uses of the CPSI and PAS applications. The PAA utilizes automated quality assurance reports, and denial information to develop and distribute quality assurance “Report Cards” for PAS personnel. Provides quality assurance trending reports by shift and work area. Meets Team Leads and Supervisors to discuss employee performance. Acts as a role model in the area of professional maturity and performance standards.

A Patient Access Analyst is fully competent in all of the PAS functions that they audit. This employee is internally certified in all general functional areas for PAS representatives which include:

• Guest Services
• Up-Front Collections
• Emergency Dept. Registration
• Outpatient Registration
• Outpatient Surgery & Special Procedure Registration
• Information Desk
• Inpatient & Observation Processing
• Insurance Verification
• Bed Control
• Census Reconciliation
• Hospital Cashiering
• Patient Scheduling
• Government Payer Billing
• Commercial Payer Billing
• Worker's Compensation Billing
• Automobile Payer Billing
• Government Payer Follow-up Collections
• Commercial Payer Follow-up Collections
• Worker's Compensation Follow-up Collections
• Automobile Payer Follow-up Collections
• Update training materials annually
• Adjustment Processing
• Cash Posting
• Document Imaging
• Cash Preparation
• Hospital Cashiering
• Credit Balance Processing

Physical Effort

Sitting 3-4 hours; standing 3-4 hours; walking 3-4 hours. Moderate lifting of 20-25 pounds, 1-10 times per day. Moderate bending, squatting, and kneeling. Frequent fine motor movement with both hands. Manual dexterity to utilize computer. Good visual and hearing discrimination. Moderate lack of control over pace of work and high level of interaction with patients and employees throughout the workday.

Mental Effort

• Strong verbal and written communication skills
• Detail oriented
• High speed accuracy
• Strong computation skills
• Accepts authority and follows instructions well