Patch Management Specialist

ASM Research, An Accenture Federal Services Company; Phoenix (AZ); On-site; USD 65,400 - 87,523; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is hiring a Junior Patch Management Specialist in Phoenix, Arizona to support the patch management lifecycle for desktops, laptops, and remote endpoints. Key responsibilities include identifying required patches, coordinating testing, and ensuring compliance to safeguard enterprise environments.

The ideal candidate will hold a Bachelor's degree in IT or a related field, possess 0–3 years of experience, and have a current secret security clearance. This position offers a salary range of $65,400 - $87,523.03.

Qualifications

• Typically 0–3 years of related experience in systems administration, IT support, or cybersecurity.
• Understanding of basic patch management concepts and familiarity with common tools.
• Candidates must have a current secret security clearance.

Responsibilities

• Apply foundational patch management principles for updates across enterprise endpoints.
• Support routine and emergency patch cycles including testing and approvals.
• Monitor vulnerability and patch compliance reports.

Skills

Problem-solving skills

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in IT, Computer Science, or related field

Tools

WSUS

SCCM

Job description

The Patch Management Specialist, Junior supports the patch management lifecycle for desktops, laptops, and remote endpoints to maintain secure, stable, and compliant enterprise environments. The role assists with identifying required operating system and application patches, coordinating testing, and deploying updates to reduce vulnerabilities and meet organizational policies. The specialist monitors patch status and compliance dashboards, performs initial troubleshooting, and escalates issues that may affect mission‑critical systems.

Key Responsibilities

• Apply foundational patch management principles to identify, test, and deploy OS and application updates across enterprise endpoints using standard patch management tools.
• Support coordination of routine and emergency patch cycles, including pre‑deployment testing, change approvals, maintenance window planning, and rollback procedures for desktops and remote devices.
• Monitor vulnerability and patch compliance reports, interpret risk levels, and work with senior administrators to remediate non‑compliant systems according to standards.
• Use basic network and systems administration concepts to understand dependencies between endpoints, servers, and networks when planning and troubleshooting patch deployments.
• Assist with implementing automated patch workflows, including scheduling, targeting device groups, validating successful installation, and documenting results for audits.
• Maintain documentation for patch baselines, deployment procedures, known issues, and SOPs to support repeatable and compliant operations.
• Collaborate with cybersecurity and vulnerability management staff so patching activities align with current threats, advisories, and security policies.

Required Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience.
• Typically 0–3 years of related experience in systems administration, IT support, or cybersecurity in an enterprise environment.
• Understanding of basic patch management concepts and familiarity with common tools (for example, WSUS, SCCM, or similar).
• Strong problem‑solving, analytical, communication, and interpersonal skills, with the ability to handle multiple tasks.
• Candidates must have a current secret security clearance.

Preferred Qualifications

• Familiarity with the program’s IT environment and data security best practices.
• Relevant entry‑level security or infrastructure certifications that include patching and vulnerability remediation topics.
• Exposure to enterprise patch tools such as Microsoft Configuration Manager (SCCM) or WSUS.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract‑specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

$65,400 - 87,523.03

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties" or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.