Pastry Supervisor - Thompson Denver

Thompson Hotels, Inc.; Denver (CO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Discounted hotel rooms for employees

Free colleague meals during shifts

Job summary

Thompson Denver is seeking a Pastry Supervisor to lead the pastry team in a luxury hotel setting. The role focuses on banquet and outlet pastry production, ensuring quality and timely delivery for events, meetings, and hotel outlets like Chez Maggy and Duel Coffee.

The supervisor will coordinate with Banquets, Outlets, and Event Sales, oversee pastry cooks, participate in EO meetings, manage ordering and inventory, and uphold strict sanitation and presentation standards in a fast-paced

Qualifications

• Previous culinary pastry experience.
• Ability to communicate effectively with colleagues in all areas of the hotel.
• Commitment to consistent quality production.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Strong attention to detail and commitment to maintaining brand standards across all marketing and promotional initiatives.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external partners.
• A genuine passion for hospitality and delivering exceptional service in a fast-paced team environment.
• Ability to lift, pull, and push moderate weight.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.

Responsibilities

• Banquet & Event Pastry Production: Prepare, coordinate, and execute all pastry and dessert items for banquet functions, meetings, weddings, and special events, ensuring quality, consistency, and timely execution.
• Outlet Pastry Production: Prepare and execute pastry items and desserts for hotel outlets, including Chez Maggy and Duel Coffee, ensuring all items meet established presentation, quality, and consistency standards.
• Cross-Department Collaboration: Work closely with the Banquets, Outlets, and Event Sales teams to coordinate pastry and dessert requirements, accommodate special requests, and ensure all event and outlet needs are met.
• Pastry Team Oversight: Assist in supervising and providing direction to the pastry cooks, ensuring daily production needs are completed efficiently and in accordance with established standards.
• EO Meeting Participation: Attend and actively participate in EO (Event Order) meetings regularly to review upcoming functions, identify pastry and dessert requirements, communicate production needs, and ensure preparedness for all banquet events.
• Ordering & Inventory Management: Assist with ordering, inventory control, and product rotation to maintain appropriate par levels, minimize waste, and ensure the availability of necessary ingredients and supplies.
• Kitchen Organization & Sanitation: Maintain kitchen organization, cleanliness, and food safety standards in accordance with Denver Health Department regulations and EcoSure standards.
• Quality & Consistency: Ensure all pastry and dessert items meet established standards for flavor, presentation, freshness, portioning, and overall guest satisfaction.
• Production Planning & Execution: Organize daily production schedules based on banquet event orders, outlet requirements, and anticipated business levels to ensure efficient workflow and timely completion of all tasks.

Skills

Culinary pastry experience

Effective communication

Attention to detail

Team leadership

Flexibility

Job description

Organization - Thompson Denver

Thompson Denver

Summary

Join the Pastry team at the Thompson Denver as a Pastry Supervisor!

When you stay at the Thompson Denver, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Thompson Hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life. This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment. We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has enthusiasm for creating unique experiences in a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and can express that belief in an atmosphere of spontaneity and authenticity. At Thompson, we believe our guests select our hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiences tailored to each guest experience. We are a place where high expectations aren't just met‑they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. Pastry supervisors have an understanding of a kitchen operation within the hotel and are responsible for producing a consistent, quality product that meets and exceeds the guests' needs in a timely manner. Supervisors have basic skills in department training and are capable of assuming department responsibilities in the absence of the Sous or Banquet Chef. Skills and knowledge to include culinary education, basic cost control understanding, basic communication, leadership skills and computer skills. May assist in monitoring payroll costs & overtime. Responsibilities include the supervising of hourly cooks and stewards and constant interaction with the restaurant & events team.

Pastry Supervisor – Key Responsibilities

• Banquet & Event Pastry Production: Prepare, coordinate, and execute all pastry and dessert items for banquet functions, meetings, weddings, and special events, ensuring quality, consistency, and timely execution.
• Outlet Pastry Production: Prepare and execute pastry items and desserts for hotel outlets, including Chez Maggy and Duel Coffee, ensuring all items meet established presentation, quality, and consistency standards.
• Cross-Department Collaboration: Work closely with the Banquets, Outlets, and Event Sales teams to coordinate pastry and dessert requirements, accommodate special requests, and ensure all event and outlet needs are met.
• Pastry Team Oversight: Assist in supervising and providing direction to the pastry cooks, ensuring daily production needs are completed efficiently and in accordance with established standards.
• EO Meeting Participation: Attend and actively participate in EO (Event Order) meetings regularly to review upcoming functions, identify pastry and dessert requirements, communicate production needs, and ensure preparedness for all banquet events.
• Ordering & Inventory Management: Assist with ordering, inventory control, and product rotation to maintain appropriate par levels, minimize waste, and ensure the availability of necessary ingredients and supplies.
• Kitchen Organization & Sanitation: Maintain kitchen organization, cleanliness, and food safety standards in accordance with Denver Health Department regulations and EcoSure standards.
• Quality & Consistency: Ensure all pastry and dessert items meet established standards for flavor, presentation, freshness, portioning, and overall guest satisfaction.
• Production Planning & Execution: Organize daily production schedules based on banquet event orders, outlet requirements, and anticipated business levels to ensure efficient workflow and timely completion of all tasks.

The budgeted range for this position is $25.00 Hourly

Benefits

• Health and welfare plans? We have a range of choices for you and your eligible dependents.
• Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan.
• Oh, and we don’t want to leave out our lifestyle benefits! Paid vacation, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!
• Don't forget, colleagues are able to use accrued vacation time after 90 days of employment!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Previous culinary pastry experience
• Ability to communicate effectively with colleagues in all areas of the hotel
• Commitment to consistent quality production
• Ability to work a flexible schedule including evenings, weekends and holidays
• Strong attention to detail and commitment to maintaining brand standards across all marketing and promotional initiatives.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external partners.
• A genuine passion for hospitality and delivering exceptional service in a fast-paced team environment.
• Ability to lift, pull, and push moderate weight.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.