Pastry Decorator TFM

heritagecareersite; Berwyn (IL); On-site; USD 21,000 - 27,000; Full time

Job summary

Heritage Career Site in Berwyn, IL is seeking a Pastry Decorator to prepare fresh baked goods daily, decorate cakes, take orders, and maintain an appealing display in a fast-paced bakery environment. This position emphasizes friendly customer service, accurate labeling, and teamwork with the pastry team to ensure quality, cleanliness, safety, and high standards of service for guests.

Must have a valid Food Handlers Card; previous bakery or retail experience is desirable; wage range shown

Qualifications

• Valid Food Handlers Card required.
• Customer Service, pastry decorating, and retail experience desirable.

Responsibilities

• Greet customers and address questions in a friendly manner.
• Assist pastry team with desserts and pastries.
• Take cake orders and maintain fresh product displays.
• Decorate cakes and pastries for customers.
• Coordinate with management and baking team to address guest needs.

Skills

Customer Service

Pastry Decorating

Retail Experience

Food Handlers Card

Job description

POSITION SUMMARY:

The Pastry Decorator assists in the bakery department by preparing fresh baked goods daily for our customers by following recipes, labeling, and storing baked goods. The role is responsible for preparing and assembling quality food products in a fast-paced environment. The Pastry Decorator is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet and interact with customers to address questions or concerns in a friendly, service- oriented manner;
• Assist Pastry team with preparing desserts and pastries as needed;
• Take cake orders, ensure the department has fresh fruits and products, and maintain a fully stocked display case;
• Support team with baking various breads, cookies, and desserts;
• Decorate cakes and pastries for customers;
• Use artistic skills to create beautifully decorated cakes and pastries and mix colors for icing;
  Effectively communicate with management and baking team in order to fulfill and address any issues or needs requested by guests and or other team members;
• Conduct inventory on a regular basis to ensure proper levels;
• Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
• Stock, fill, face, and ensure pricing accuracy while examining the rotation of all bakery products and discarding outdated or spoiled items;
• Work with various professional Bakery equipment, including heat sources, mixers, and blenders;
• Take food orders in person and by telephone;
• All other duties as assigned.

Customer Service:

• Demonstrates personal Customer Service excellence. Engages with customers always;
• Improves speed and efficiency of service provided.

SKILLS AND QUALIFICATIONS:

• Valid Food Handlers Card;
• Customer Service, pastry decorating, and retail experience desirable.

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer:
Pay scale $15.00-$19.71
The pay scale above is the hourly wage range that the Company reasonably expects to pay for this position.
*Manager roles have a bonus target potential paid out quarterly based on company results/metrics.

Within this range, individual pay is determined by location and other factors including,
but not limited to, specific skills, relevant work experience, and relevant education and/or training.
The Company offers competitive medical, dental, vision, and supplemental benefits to its team members.
Team Members are also able to participate in the company's 401k plan that includes a safe harbor match.
This information is provided to applicants in accordance with IL Senate Bill HB2139 and state and local minimum wage standards.