Pastry Clerk ELR

Heritage Grocers Group; Dallas (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

El Rancho Supermercado is seeking a Pastry Clerk to deliver excellent customer service in a retail store setting. You will model the company values and assist in baking breads, cookies, and desserts while keeping displays stocked and pricing accurate.

The successful candidate will greet customers, support team members, and handle in-person and phone orders, complying with food safety standards and company procedures.

Qualifications

• High School Diploma or equivalent.
• Valid Food Handlers Card.
• Customer Service and retail experience desirable.
• Bilingual in English and Spanish.

Responsibilities

• Greet and interact with customers to address questions or concerns in a friendly manner.
• Organize products in display case and tables while ensuring fully-stocked cases.
• Support team with baking various breads, cookies, and desserts, including pan dulce.
• Maintain standards for quality, cleanliness, organization, safety and sanitation.
• Stock and ensure pricing accuracy while rotating pastry items.
• Operate pastry equipment such as mixers and blenders.
• Takes food orders in person and by telephone.
• All other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Education

High School Diploma or equivalent

Job description

At El Rancho Supermercado, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

POSITION SUMMARY:

The Pastry Clerk delivers quality customer service in a retail store environment. The individual is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• Greet and interact with customers to address questions or concerns in a friendly, service- oriented manner;
• Organize products in display case and tables while ensuring fully-stocked cases;
• Support team with baking various breads, cookies, and desserts, including pan dulce;
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
• Stock, fill, face, and ensure pricing accuracy while examining the rotation of all Pastry products and discarding outdated or spoiled items;
• Work with various professional Pastry equipment, including heat sources, mixers, and blenders;
• Takes food orders in person and by telephone;
• All other duties as assigned.

Customer Service:

• Demonstrates personal Customer Service excellence. Engages with customers always;
• Improves speed and efficiency of service provided.

SKILLS AND QUALIFICATIONS:

• High School Diploma or equivalent;
• Valid Food Handlers Card;
• Customer Service and retail experience desirable.
• Bilingual in English and Spanish

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Company