Passport & Photo Services Specialist

Walgreens; Grover (MO); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for customer transactions at the photo counter. You will own the department’s inventory, monitor supplies, and ensure product availability to meet customer needs.

You will promote photo products, assist customers at checkout, process transactions accurately, and help merchandise the store while keeping the department clean, safe, and welcoming.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose, greeting them and identifying needs.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales.
• Processes transactions accurately, including purchases, returns, refunds, exchanges, and rain checks.
• Owns inventory, supplies, and organization of the photo department and maintains photo expense and supply levels.
• Fulfills photo, online, and web pickup orders with accuracy and timeliness.
• Provides customer support for services such as FedEx and Western Union.
• Maintains photo equipment and supports daily operations using store systems.
• Keeps the photo department clean, organized, safe, and well-merchandised.
• Supports cross-training and coverage during shifts.

Skills

Fluent English

Customer service

Job description

Walgreens is seeking a Photo Specialist to deliver a distinctive customer experience through expert photo services, digital passport photos, and support for customer transactions at the photo counter. You will own the department’s inventory, monitor supplies, and ensure product availability to meet customer needs.

You will promote photo products, assist customers at checkout, process transactions accurately, and help merchandise the store while keeping the department clean, safe, and welcoming.