PAS Intake Specialist Lead

University of Texas Southwestern Medical Center; Dallas (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

Retirement programs

Parental leave

Tuition reimbursement

PSLF eligible

Job summary

University of Texas Southwestern Medical Center is hiring a PAS Intake Specialist Lead to oversee advanced patient scheduling, referral intake, preregistration, and coordination for Simmons Cancer Center. You will manage oncology referrals, ensure demographic and insurance accuracy, and coordinate with subspecialty providers to support a timely intake process.

The role requires strong leadership, experience in medical administration, and a focus on 98% accuracy in data handling and

Qualifications

• Bachelor's Degree in related field or two years of college.
• 2 years related experience with Bachelor's degree; 3 years in collection, financial counselor, verification or related medical administrative experience with two years of college; or LVN certification on hire.

Responsibilities

• Provide direction, development, and guidance to staff; monitor daily operations and address system concerns.
• Lead, train, and motivate staff; ensure coverage for all shifts and assist in scheduling.
• Identify essential intake information with 98% accuracy; document in the system.
• Verify insurance coverage and benefits; input data into database.
• Coordinate with Case Management and physician offices for pre-authorization.

Skills

Scheduling experience

Insurance verification

Referral intake

Staff leadership

Education

Bachelor's degree in related field

Two years of college

Tools

Medical office software

Job description

Location: Simmons Cancer Center- 6000 Harry Hines Blvd Dallas TX 75235
Schedule: Monday- Friday, 8:00 AM to 5:00 PM
Work Arrangement: Hybrid schedule following a 3-month onsite training period, including monthly onsite rotations and designated anchor days.

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

The PAS Intake Specialist Lead works under minimal supervision to provide advanced patient scheduling, referral intake, preregistration, and coordination support for Simmons Cancer Center. This role is responsible for processing Oncology referrals, ensuring patient demographic and insurance information is complete, coordinating scheduling with subspecialty providers, and supporting a timely, organized intake process.

BENEFITS

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree in related field or Two years of college

• Experience
  2 years related experience with Bachelor's degree
  3 years of collection, financial counselor, verification or related medical administrative experience with Two years of college ; OR

  (LVN) Licensed Vocational Nurse Certification required with no experience Upon Hire

Preferred

• Experience and Certifications/License
  3 or more years experience in patient scheduling, referrals, insurance verification, or related medical administrative experience
  (LVN) Licensed Vocational Nurse Certification

JOB DUTIES

• Provides direction, development, and guidance to staff. Reviews daily, edits and performs necessary updates. Reports any applicable updates, corrections, or system concerns. Maintains pro-active approach with addressing and implementing changes impacting various processes within Patient Access Department.
• Leads, trains, and motivates staff to achieve goals and objectives. Assists Manager with daily operations and department schedule. Assures staff coverage for all shifts. Assumes supervisory decision making in absence of Director and Manager.
• Identifies and obtains all essential information pertaining to intake, verification, and pre-certification of applicable patient accounts with 98% accuracy rate. Revises information in computer system as needed. Documents pertinent information and efforts in computer system based upon department documentation standards. Maintains department productivity standards.
• Verifies and determines insurance coverage and benefits for phases of transplant. Inputs necessary information into database. Works with Case Manager if separate letter of agreement is needed.
• Coordinates with Case Management and/or physician's office regarding any additional information needed on their part to obtain pre-authorization.
• Re-verifies emergency room, observation, surgical observation, and day surgery patients when converted to inpatient status and initiates verification and pre-certification.
• Coordinates with Financial Counselor to identify funding source, additional information needed to secure accurate third party billing and/or patient financial responsibility and revises system as necessary.
• Works in collaborative manner with peers and other hospital departments. Attends meetings and actively participates.
• Assists managers in timely and accurate manner. Distributes and completes relevant departmental reports. Tracks key performance indicators as designed by department Director.
• Maintains current policies and procedures. Assures compliance with local, state, and federal rules and regulations and assists Director with JCAHO preparation.
• Completes special projects as assigned.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.