party host

Michaels; Smyrna (GA); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) with employer match

medical coverage

dental coverage

vision coverage

tuition assistance

employee discounts

Job summary

Michaels is seeking a Party Host at our Smyrna, GA store to plan, coordinate and facilitate engaging events such as children’s birthday parties. You will deliver friendly service and support event operations, creating memorable moments for guests.

Ideal candidates have retail or customer service experience, strong people skills, and enjoy working with kids. This role requires energy, multitasking, and a positive attitude in a fast-paced environment.

Qualifications

• Energetic and enthusiastic personality required.
• Ability to handle job stress and interact effectively with guests of all ages and co-workers.
• Excellent people skills.
• Experience working with children and children’s events.
• Good communication skills including written, verbal, and nonverbal cues.
• Strong organizational, interpersonal and creative problem-solving abilities.
• Retail or customer service experience required.

Responsibilities

• Plan, coordinate and facilitate events such as children’s birthday parties and other crafts/classes.
• Engage with guests of all ages and create a fun, creative environment.
• Demonstrate and instruct craft activities, perform face painting and related activities.
• Coordinate add-ons (goody bags, balloons) to company standards.
• Assist with customer service, POS operations and store communications.
• Complete administrative tasks including emails, calls, and paperwork.
• Follow SOPs and safety standards; maintain store cleanliness during events.

Skills

Energetic personality

Stress management

People skills

Child events experience

Communication skills

Organizational skills

Retail experience

Job description

["2540 Cumberland Blvd, Ste C","Regular Part-Time"]

Store - ATL-SMYRNA, GAPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Event Coordination

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly check out experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customer on Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck un-load, stocking and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production.
• Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Preferred Type of experience the job requires

• Energetic and enthusiastic and personality.
• The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
• Must have excellent people skills.
• Must have experience working with children and children’s events.
• Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Must have organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com .

• 401(k) with employer match
• Employee Assistance Program
• medical coverage
• dental coverage
• vision coverage
• telemedicine services
• flexible spending accounts
• commuter benefits
• tuition assistance
• adoption assistance
• various voluntary insurance options
• employee discounts
• access to partner discount programs

All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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Federal FMLA Poster

Federal EPPAC Poster

We are looking for a Party Host to plan, coordinate, and facilitate engaging events such as children's birthday parties within our Michaels store. You will deliver friendly customer service, support event operations, and engage with guests of all ages. Ideal candidates have experience working with children and strong people skills.

Exciting opportunity for a Party Host to plan and coordinate engaging events, including children's birthday parties, within a Michaels store. Deliver friendly customer service, facilitate craft activities, and ensure a positive experience for guests. Ideal for candidates with retail or customer service experience and a passion for creating memorable moments.

undefined: McDonough, Georgia, 30253-5959

Take on the role of party host, planning and coordinating events such as children's birthday parties and craft classes within a Michaels store. Deliver friendly customer service, facilitate engaging experiences, and ensure a positive environment for guests. Ideal for candidates with retail or customer service experience and a passion for creating memorable moments.