1 American Dream Wy, East Rutherford, NJ 07073, USA
Job Description
Posted Wednesday, July 29, 2026 at 4:00 AM
American Dream , developed by Triple Five Group, is an unparalleled mix ofworld-classentertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park , Nickelodeon Universe Theme Park , LEGOLAND Discovery Center , SEA LIFE Aquarium, Big SNOW Ski Hill , Dream Wheel – a 300-foot observation wheeloverlook the NYC skyline,as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream’s immersive luxury shopping and dining experience –The Avenue– features Saks Fifth Avenue, Hermès, Saint Laurent,Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys'R'Us global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR.
- To create an innovative and fun family entertainment experience utilizing specialized skills and abilities. Provide outstanding internal and external guest service at all times. Ensure a positive guest experience with our guests and all Dream Makers while following all company policies and procedures
PRIMARY RESPONSIBILITIES
- On the event day, the sole point of contact for booking parent and respective party guests.
- Enthusiastically and professionally greet party guest and attendees.
- Maintain ordert to avoid customer congestion in the party waiting area.
- Explain all the needed rules and policies for the party.
- Party Planners to provide rules and regulations for the park.
- Ex. No running, foul language, cutting lines, loose articles on rides (flip flops, phones, etc) The chaperone is required to stay with any guests under the age of 16 years old.
- Responsible for setting up, cleaning up, and maintaining party tables and surrounding areas and setting up for the next party.
- Ensure there is adequate space/seating for all party guests.
- Responsible for picking up, setting up, and serving all food and beverages.
- Ensure each party receives everything included in the package or any special requests.
- Provide an exceptional birthday experience to birthday guests of honor and all parents and guests.
- Restock and organize beverages, party supplies, and decor needed.
- Make certain to monitor, clean, and remove all trash and debris from the party on an ongoing basis.
- Ensure all chairs, tables, and tableclothes are evenly aligned and tidy in area and surrounding areas.
- Ensure all party gifts and belongings have been taken by party parents. Otherwise, contact the parent and place belongings in the Birthday Party Office (Ensure this has been communicated).
- Regular, reliable, and consistent punctual attendance.
- Additional duties as assigned.
WHO YOU ARE
- An outgoing and energetic person who will entertain in a family party environment.
- A representative of American Dream with professionalism and a positive work ethic.
- A great listener who can communicate with guests, coworkers, and leadership.
- A team player who will work in collaboration with other departments.
- Ability to multi-task in a fast-paced and demanding environment.
- Prior experience in a service position preferred.
DESIRED QUALIFICATIONS
- Represent American Dream, Nickelodeon Universe, DreamWorks Water Park & Angry Birds with highest degree of professionalism
- Good listening skills when dealing with guests, coworkers and supervisors
- Ability to work as part of a team and in collaboration with other departments
- Ability to multi-task in a fast-paced, sometimes stressful environment
- An outgoing and energetic person that will entertain in a family party environment
- Prior experience as in a service position preferred, but not required
- All hosts MUST be local to the NY/NJ area and must have reliable transportation.
- Must have open availability Friday, Saturday and Sunday, and some flexibility on weekdays.
PHYSICAL JOB REQUIREMENTS:
- Stand/move about –Frequently, 90%
- Kneel/crouch– Periodically, up to 40%
- Reach at or above shoulder level – Frequently, 50%
- Reach at or below shoulder level – Frequently, 50%
- Handle/lift large items such as boxes or packages – up to 40lbs
- Bend/stoop/squat – Frequently, 50%
American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.
1 American Dream Wy, East Rutherford, NJ 07073, USA