Party and Event Host

Michaels of Canada; Columbus (OH); Presencial; USD 16.000 - 19.000; Tempo integral

Resumo da vaga

The Michaels Companies Inc. is seeking an energetic events associate for our Columbus Easton store. You will plan and coordinate kids' birthday parties and in-store events, engaging guests with crafts and activities while guiding customers through the shopping experience.

You will manage checkouts, stock, and event logistics, ensuring safety and cleanliness, and coordinating with store teams. This role requires flexible hours, including nights and weekends, and a passion for helping people

Qualificações

• Energetic and enthusiastic personality.
• Experience working with children and children's events.
• Excellent people skills and communication (written, verbal, nonverbal).
• Strong organizational and creative problem-solving abilities.

Responsabilidades

• Plan, coordinate, and facilitate events within the Michaels store, including kids parties, to deliver fun and engaging experiences.
• Provide fast, friendly customer service and help customers shop and find products.
• Manage checkout flow and keep store recovery standards during events and busy periods.
• Assist with event add-ons, communications with clients and store team members, and administrative tasks.

Descrição da vaga

Store - COLUMBUS-EASTON, OH

Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Event Coordination

Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.

Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.

Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.

Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.

Communicate events with clients and store team members.

Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.

Adjust plans and events based on client's feedback and needs.

Create backup or emergency plans to be executed as needed.

Ensure client satisfaction for scheduled events.

Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience

Help customers shop, locate products, and provide them with solutions.

Provide fast and friendly check out experience.

Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.

Educate customer on Voice of Customer (VOC) survey.

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck un-load, stocking and planogram (POGs) processes.

Complete merchandise recovery and maintenance.

Perform Store in Stock Optimization (SISO) and AD set duties as assigned.

Support shrink and safety programs

Cross trained in Custom Framing selling and production.

Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Energetic and enthusiastic and personality.

The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.

Must have excellent people skills.

Must have experience working with children and children's events.

Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.

Must have organizational skills, interpersonal skills, and creative problem-solving skills.

Retail and/or customer service experience required

Physical Requirements

Work Environment

Ability to remain standing for long periods of time.

Ability to move throughout the store.

Regular bending, lifting, carrying, reaching, and stretching.

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Total Base Pay Range for this Position:

$11.50 - $13.50

This position may be eligible for overtime compensation in accordance with state and local laws.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com .

Michaels offers a range o