Parttime Spa Tea Bar Associate

Serasana Southwest Austin; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Serasana Southwest Austin is seeking a Part-time Spa and Tea Bar Associate to greet clients, manage bookings, and support our tea bar and retail offerings within a welcoming wellness space on Southwest Parkway.

The role includes front-d desk tasks, answering tea and yoga questions, assisting therapists, stocking treatment rooms, processing payments, and helping clients navigate our spa packages in a calm, healing environment.

Responsibilities

• Greet clients upon arrival, answer phones, schedule appointments, answer questions, check out clients, merchandise, and sell retail products.
• Answer questions about tea, take drink orders, make drinks, clean, handle retail sales transactions.
• Answer questions about yoga classes and prices, greet clients arriving for class, guide them to the proper location, explain payment options, sell packages, register students, manage the sign-in sheet, collect payments.
• Check-in clients, assist therapists, keep therapy rooms stocked, answer client questions about services, sell retail and treatment packages, give tours of the spa, do laundry, and assist with cleaning as needed.

Job description

STUDIO OVERVIEW

Serasana means “To Be Healthy,” and our mission is to create a community of hope and healing. Serasana is a Wellness Studio that fuses ancient wellness practices, specializing in stress and pain management, by encouraging regular use of acupuncture, yoga, massage, skincare, healing tea and remedies.

We are looking for a Part-time Spa and Tea Bar Associate. Our environment is unique--we have a beautiful tea bar and a thoughtful retail selection that supports our clients on their wellness journey. We have six treatment rooms and a gorgeous yoga studio at our location on Southwest Parkway.

RESPONSIBILITIES

Transition each client into our community of hope and healing--guide clients in their decisions about wellness.

GENERAL

Greet clients upon arrival, answer phones, schedule appointments, answer questions, check out clients, merchandise, and sell retail products.

TEA RELATED

Answer questions about tea, take drink orders, make drinks, clean, handle retail sales transactions.

YOGA RELATED

Answer questions about yoga classes and prices, greet clients arriving for class, guide them to the proper location, explain payment options, sell packages, register students, manage the sign-in sheet, collect payments.

ACUPUNCTURE/MASSAGE/FACIALS/SPECIALTY SERVICES

Check-in clients, assist therapists, keep therapy rooms stocked, answer client questions about services, sell retail and treatment packages, give tours of the spa, do laundry, and assist with cleaning as needed.