Parts Warehouse Associate

USA Automotive Partners; Belton (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive firm in Texas is seeking a Parts Clerk to oversee inventory management and customer service in its parts department. The ideal candidate will have strong organizational skills and sales experience, while also supervising the training of staff. This role ensures optimal customer satisfaction and efficient warehouse operations. Competitive pay and supportive work environment offered.

Qualifications

• Must have the ability to work well under pressure.
• Ensure and maintain effective training standards for all employees.
• Pass a drug screening and criminal background check.

Responsibilities

• Monitor customer base and recommend strategies for client satisfaction.
• Develop effective parts processes for customers and maintain inventory.
• Prepare forecasts, monthly and annual sales plans.

Skills

Customer service

Inventory management

Sales skills

Organizational skills

Computer literacy

Job description

From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Cameron Country team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Cameron Country goes above and beyond the average dealership to provide Belton TX, Taylor TX, Temple TX and College Station TX drivers with a modernly efficient, classically enjoyable experience. Whether you're from Cameron TX looking to find a new Chrysler, Dodge, Jeep or Ram model, or you're looking to get your vehicle serviced, the Cameron Country team can help!

Job Description

Parts Clerks are responsible for inventory management and control for businesses that use or sell replacement parts, including car dealerships, construction companies and service centers. They work with suppliers to source necessary parts. If they work in a store where the general public can buy parts, they’re responsible for customer service, utilizing their sales skills. In this leadership role, the Parts Manager also supervises other employees in the parts department, including hiring and training.

Responsibilities

• Monitor current customer base and recommend strategies to attain more clients and ensure optimal level of customer satisfaction
• Determine part sales objectives and targets and determine Upfitter CAPQ needs to ensure all parts needed are in stock per build schedule
• Develop effective parts processes for both internal and external customers and maintain an inventory for all service departments and coordinate with various vendors to obtain all discounts
• Train all employees to work efficiently with all customers and parts and ensure effectiveness of all warehouse operations according to objectives
• Identify and resolve all issues in parts department and ensure achievement of all short-term and long-term objectives
• Prepare appropriate forecasts, monthly, and annual sales plans and targets and evaluate all activities for the department
• Design various merchandising strategies and monitor inventory of all physical parts and oversee all return processes for parts
• Maintain all warranty claims and assist in all related changes
• Coordinate with vendors for all shipping delays to ensure compliance and timeliness
• Manage all purchase orders and resolve any discrepancy for all purchase orders
• Train all parts personnel in sales and inventory procedures and participate in all sales meetings

Qualifications

• Ensure and maintain effective training standards for all employees.
• Must have the ability to work well under pressure
• Computer literacy in order to type up reports, results, and details of customer interaction • Efficiency and organizational skills
• Pass a drug screening and criminal background check