Parts Support

AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC); Sioux Center (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is seeking a Parts Support professional in Sioux Center, IA. This role supports the Parts Department, assists technicians, and helps customers with parts needs in a fast-paced environment.

Prior merchandising or parts sales experience is preferred. Training is available for the right candidate who is customer-focused and reliable. This on-site position may involve varied shifts and overtime during peak periods.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• Reliable transportation and valid driver's license required.

Responsibilities

• Maintain rapport with AVE-PLP customers and employees.
• Transfer parts/equipment to other locations as needed.
• Assist in stocking parts and keeping the Parts Department clean and orderly.
• Provide parts to service technicians as required.
• Assist with merchandising displays and inventory integrity.
• May assist in selling parts to customers at the store or at customer locations.
• Perform other duties to support AVE-PLP.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Inventory awareness

Education

High School Diploma or GED

Tools

Microsoft Office Suite

ERP/Parts system

Job description

Job Details:

Job Location: Sioux Center IA - Sioux Center, IA 51250, Job Category: Parts, Who We Are:AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is a joint venture between two of the top John Deere Dealerships in the United States. By joining forces, we continue to lead the charge in technology, innovation, and best-in-class service and support for our respective customers. Our purpose is to lead agriculture in rural America.We credit our success to our knowledgeable, competitive, hardworking, and passionate employees that strive for excellence in everything they do. We live out our Guiding Principles of Integrity, Servant Leadership, Courageous Innovation, and Performance.With over 100 years of experience in the agricultural industry we have a rich heritage, growth mindset, and entrepreneurial spirit. Today, we have a strong presence in numerous locations with our support spanning through western Iowa, eastern Nebraska, central and eastern Kansas, and northwest Missouri.We are seeking driven, highly motivated, collaborative, and intellectually curious professionals who want to be part of cultivating the highest impact culture in the agriculture equipment industry. Previous experience and knowledge of large ag equipment or commercial/turf equipment is welcomed but not required. We can train with the right individual who is willing to work hard and make customers their #1 priority.Look Forward. Adapt Often. Lead Always.

General Purpose:

Parts Support has a wide range of responsibilities to assist the Parts Department in providing excellent service to AVE-PLP customers, parts personnel, and service technicians. Parts Support reports to the Parts Manager.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains a good rapport with AVE-PLP customers and employees.
• May transfer parts and equipment to other locations.
• Assists in keeping the Parts Department clean and orderly.
• Supplies service technicians with parts as required.
• Assists the Parts Manager with merchandising displays.
• Maintains inventory integrity by assisting in stocking parts in their proper inventory locations.
• May assist in selling parts to AVE-PLP customers at the store and at customer locations.
• Performs other duties as required and necessary to ensure the success of AVE-PLP.

Supervisory Duties:

None.

Qualifications:

Knowledge, Skills, and Abilities:

• Ability to consistently promote, support, work, and act in a manner in support of AVE-PLP’s DNA.
• Ability to maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Ability to communicate effectively with customers, employees, and peers, in person, on the phone, and in writing.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.

Education: High School Diploma or General Education Diploma (GED) equivalent is required.

Experience: One year of customer service experience is preferred. Previous merchandising and parts sales experience is preferred. An equivalent combination of education and experience may be substituted on a year for year basis.

Additional Requirements/Licenses/Certifications:

• Must have reliable transportation.
• Must have a valid driver’s license.
• Passing a driving record (MVR), criminal history background checks, employment verification, and drug screen will be required prior to the start of employment.
• Forklift license preferred or ability to obtain one.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional outdoor work in extreme weather conditions (hot/cold); walking on uneven terrain; occasional exposure to insects.
• Occasional exposure to moving mechanical parts; fumes or airborne particles and vibration.
• The noise level in the work environment is moderate.
• Personal Protective Equipment (PPE) required including cold weather gear, eye protection, gloves, and provided uniform.
• A clean and safety-conscientious working environment is required.
• Work may involve long hours and overtime during holidays, weekends, and evenings.
• Required to rotate on-call responsibilities for up to one week at a time.

Physical Activities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, sit, walk, walk on unpaved terrain, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• May involve climbing ladders, stairs, steps, and traversing catwalk grating, pushing, pulling, bending, stooping, and kneeling on a frequent basis and working in confined space and manual dexterity required to complete work tasks through safe and proper operation of power and hand tools, and motor vehicles.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Moving, positioning, and carrying loads of up to 5 pounds upstairs and loading on four-foot-high surfaces frequently.
• Moderate physical work involving lifting, pushing, or pulling of objects up to 50 pounds frequently and 75 pounds occasionally.

AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is an Equal Opportunity Employer and does not discriminate against any person in any condition of employment based on race, color, creed, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, or veteran status.