Parts Specialist: Customer-Driven Inventory Expert

Idahoan Foods, LLC; Thief River Falls (MN); On-site; USD 32,000 - 39,000; Full time

Job summary

RDO Equipment Co. is hiring a Parts Specialist to deliver world-class customer service in a fast-paced setting. You’ll guide customers to the right parts, manage showroom appearance, and partner with a team to fulfill orders quickly and accurately.

You’ll need formal parts training or relevant experience, learn mechanical terms, and be proficient with parts systems and computers. Strong organization, communication, and a customer-first attitude are essential.

Qualifications

• Formal parts training and/or industry experience.
• Ability to learn mechanical and technical terms.
• Experience with or willingness to learn parts operating systems and computer skills.
• Strong organizational and interpersonal skills.
• Exceptional customer service skills.
• Valid work authorization to work in the U.S.

Responsibilities

• Customer service: Be the friendly face and expert voice that guides customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate well and support each other to get the job done.
• Inventory management: Keep stock in check with attention to detail and orderliness.
• Parts lookup: Master inventory system to locate and procure parts for timely orders.
• Showroom shine: Maintain a clean, inviting space reflecting commitment to quality.
• For a complete list of duties, view the full job description here.

Skills

Customer service

Team collaboration

Organizational skills

Communication

Problem solving

Education

Formal parts training

Tools

Parts system software

Job description

RDO Equipment Co. is hiring a Parts Specialist to deliver world-class customer service in a fast-paced setting. You’ll guide customers to the right parts, manage showroom appearance, and partner with a team to fulfill orders quickly and accurately.

You’ll need formal parts training or relevant experience, learn mechanical terms, and be proficient with parts systems and computers. Strong organization, communication, and a customer-first attitude are essential.