Parts Specialist - Bilingual Auto Parts & Customer Service

O'Reilly Auto Parts; West View (Allegheny County); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with employer contributions

Medical, Dental, & Vision insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in West View, Pennsylvania, to deliver exceptional customer service and assist in daily store operations. The ideal candidate will be bilingual and possess excellent multitasking skills to manage customers both in-person and over the phone.

This role includes handling transactions, addressing complaints, and maintaining inventory accuracy. A strong familiarity with automotive parts and catalogs is highly desired, along with a commitment to company customer service programs.

A competitive compensation package is offered to support employee wellbeing and career growth opportunities.

Qualifications

• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Ability to provide outstanding, friendly and professional customer service.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Provide excellent service to customers calling the store and assist with merchandise selection.
• Assist with daily operational tasks and maintain cash drawer accuracy.
• Address and resolve customer complaints in a friendly manner.

Skills

Outstanding customer service

Alphanumeric matching ability

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in West View, Pennsylvania, to deliver exceptional customer service and assist in daily store operations. The ideal candidate will be bilingual and possess excellent multitasking skills to manage customers both in-person and over the phone.

This role includes handling transactions, addressing complaints, and maintaining inventory accuracy. A strong familiarity with automotive parts and catalogs is highly desired, along with a commitment to company customer service programs.

A competitive compensation package is offered to support employee wellbeing and career growth opportunities.