Parts Specialist

O'Reilly Auto Parts

Tea (SD)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Competitive wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Comprehensive medical, dental, & vision insurance

Job summary

A leading auto parts retailer is seeking a Parts Specialist for their store in Tea, South Dakota. The ideal candidate will excel in customer service, have strong multitasking abilities, and ideally possess some knowledge of automotive parts. This entry-level role offers competitive wages and opportunities for career growth.

Qualifications

Ability to quickly match alphanumeric sequences.
Outstanding, friendly, and professional customer service.
Must be able to multitask in various customer interactions.

Responsibilities

Provide high-level service to retail and installer customers.
Account for cash drawer and transactions accurately.
Process exchanges and returns according to policies.
Assist with daily operational tasks in the store.

Skills

Outstanding customer service

Ability to quickly match alphanumeric sequences

Multitasking ability

Familiarity with automotive parts

Job description

Overview

Join to apply for the Parts Specialist role at O'Reilly Auto Parts

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.

Bilingual candidates encouraged to apply.

Essential Job Functions

Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required: Ability to quickly match alphanumeric sequences
Required: Ability to provide outstanding, friendly and professional customer service
Required: Must be able to multitask, handling customers on the phone and in the store at the same time
Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
Desired: ASE certification
Desird: Fluency in multiple languages (Spanish is highly desired)

OReilly Auto Parts has a proven track record of growth and stability. Oilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

OReilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.

Senioriry level